Inspired by Australia's rich pub culture, Local is more than just a place to grab a drink, it's where the community comes together. Whether you're winding down after work, catching up with mates, or kicking off a weekend celebration, we offer an elevated experience rooted in old school hospitality. Our team brings genuine warmth and down to earth service.

Behind the bar and in the kitchen, we take pride in a thoughtfully curated menu featuring top-shelf local spirits, beers, and seasonal cocktails, paired with elevated pub classics and fresh, shareable plates. At Local, it's all about good times, great taste, and that unmistakable feeling of being right where you belong.

About the role

As a Supervisor, you'll work closely with the venue management team to ensure each service runs smoothly. You'll be hands-on, confidently leading a team during busy services, and creating a great atmosphere for both staff and guests. This role is ideal for someone with strong hospitality experience who is ready to step up and play an important part in the day-to-day running of the venue.

Key responsibilities

- Leading and supervising the FOH team during service
- Running busy shifts and coordinating staff across the venue
- Delivering friendly,



efficient and consistent customer service
- Conducting pre-service briefings and allocating staff sections
- Supporting, training and engaging team members
- Handling customer enquiries and resolving issues professionally
- Opening and closing the venue when required
- Assisting with cash handling, POS operations and end-of-night procedures
- Maintaining venue presentation, cleanliness and service standards
- Ensuring RSA, liquor licensing, WHS and venue procedures are followed

About you

- Previous experience as a hospitality Supervisor, Team Leader or experienced FOH staff member
- Confident leading a team in a fast-paced environment
- Robust communication and people skills
- Reliable, organised and comfortable taking responsibility
- Provides excellent customer service and leads by example
- Can remain calm and make good decisions during busy services
- valid RSA
- Available across evenings and weekends
- Opportunities for career development for the right candidate
- Staff meals provided
- Positive, inclusive and supportive work environment

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📌 Restaurant and Bar Supervisors (City of Gold Coast)
🏢 LOCAL BURLEIGH HEADS
📍 City of Gold Coast