03 Oct
|
INSURE TODAY
|
Melbourne
03 Oct
INSURE TODAY
Melbourne
Showing 41 Broker Assistant jobs in Geehi
We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.
This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
Key Responsibilities
- Support clients remotely via email, phone, and messaging platforms
- Respond to travel-related inquiries in a timely, professional manner
- Assist with itinerary changes, cancellations, updates, and special requests
- Provide clear information on destinations, travel requirements, and agency processes
- Monitor upcoming trips and proactively communicate with clients as needed
- Resolve issues efficiently while maintaining a high level of customer satisfaction
Ideal Candidate
- Strong written and verbal communication skills
- Customer service experience (travel, hospitality, or support roles preferred)
- Highly organized, dependable, and detail-oriented
- Comfortable working independently in a fully remote role
- Able to learn new systems, booking platforms, and digital tools quickly
- Passionate about travel and delivering excellent client support
What We Offer
- Fully remote position
- Comprehensive training and ongoing support
- Growth opportunities within a travel-focused company
- Access to travel-related perks and industry discounts
- Supportive and collaborative remote team environment
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
Key Responsibilities
- Provide support via email, chat, and phone
- Assist with updates, changes and general client inquiries.
- Share helpful information related to upcoming plans and arrangements.
- Follow up with clients prior to departure to ensure they feel prepared
- Resolve concerns while maintaining a positive experience
- Keep accurate records of client interactions
Ideal Candidate
- Strong communication and people skills
- Customer service experience is a plus
- Organized and dependable
- Comfortable working remotely and managing tasks independently
- Interest in travel, hospitality, or client experience preferred.
Client Support & Program Coordination (Flexible Remote Role)
Job Description
About the Role
This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work independently within a structured setting.
You may already have valuable professional and life experience behind you — and still be looking for a role that offers greater flexibility, meaningful involvement, and alignment with your current lifestyle and priorities.
This role is best suited to individuals who bring previous professional, administrative, customer-facing, or
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📌 Broker Assistant (Melbourne)
🏢 INSURE TODAY
📍 Melbourne