Connect Housing Group is a not for profit organisation established in 2009 to provide a range of affordable and social housing options to people on low to moderate incomes.

The Property Manager will be responsible for supporting tenancy and property management services for Connect Housing Group's properties in South East Qld. This role also assists withthe ongoing development of the systems required for quality service delivery in these areas, and forproperty repairs and maintenance.

About the role

This role involves managing tenancies according to the Residential Tenancy Act 1997, ensuring compliance with relevant legislation and regulations, and delivering quality service to prospective and current residents. You will oversee maintenance services, manage contractor relationships, and ensure tenant satisfaction while maintaining accurate records and reporting.

Key responsibilities

- Manage tenancies according to the Residential Tenancy Act 1997
- Ensure Connect Housing Group complies with relevant legislation, regulations, building codes and other frameworks
- Prepare and maintain 10 year asset management plan
- Annually set and monitor maintenance expenditure budgets, reviewing and managing planned and responsive maintenance
- Manage,



respond to and resolve tenant maintenance requests according to Connect Housing Group policies and procedures
- Oversee the management of tenders for maintenance work
- Manage contractors
- Provide timely and accurate information and reports to Connect Housing Group Board, property owners and other stakeholders
- Prepare for and represent Connect Housing Group at QCAT hearings
- Develop, maintain and collaborate with appropriate service providers and external organisations

About you

- Experience working with RTA and QCAT
- Knowledge, understanding and empathy of the behaviours of people who are undergoing significant personal stress associated with financial stress, housing stress, mental illness and trauma
- Organisation skills with the ability to work unsupervised
- Excellent written and verbal communication skills
- Well-developed interpersonal and negotiation skills including demonstrated conflict management skills
- Ability to work effectively in a multiskilled team setting to deliver quality service orientated outcomes
- Ability to work with people who have physical or mental health disabilities, drug and alcohol issues and people who may display verbal or physically challenging behaviours

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📌 Property Manager (Brisbane City)
🏢 Connect Housing Group
📍 Brisbane City