Job Description

We're looking for an experienced and passionate Food & Beverage Supervisor to join our team and help lead the day-to-day operations across our Restaurant & Bar, In-Room Dining, and Conference & Events spaces.

This hands-on role is ideal for a confident hospitality professional who enjoys leading by example, building strong relationships with guests, and ensuring seamless service delivery in a fast-paced environment.

Working closely with the Food & Beverage Manager, you will play a key role in supporting and developing your team, maintaining exceptional service standards, and creating memorable guest experiences across all outlets.

If you have a passion for hospitality, robust leadership skills, and a commitment to delivering outstanding service, we'd love to hear from you.

Job Description

- Supervise and lead a team of Food & Beverage Attendants, ensuring the smooth and efficient delivery of service while consistently exceeding guest expectations.
- Monitor daily operations across restaurant, bar, breakfast, and conference & events outlets,



ensuring exceptional service standards are maintained at all times.
- Proactively address guest enquiries, special requests, feedback, and complaints, ensuring effective service recovery and guest satisfaction.
- Train, coach, and mentor team members, fostering a positive, high-performing team culture and supporting ongoing career development.
- Work closely with the Kitchen team to ensure food quality, presentation, and service timing meet brand and guest expectations.
- Assist with workforce planning, including preparing staff rosters and managing labor costs in line with budget targets and business demands.
- Support inventory management, stock control, and operational compliance processes to maintain efficiency and profitability.
- Ensure compliance with Accor brand standards, workplace health and safety requirements, and all relevant food safety and RSA regulations.
- Lead by example, promoting a culture of professionalism, teamwork, and exceptional guest service.

📌 Food & Beverage Supervisor (Melbourne)
🏢 AccorHotel
📍 Melbourne