Big customers. Robust partnerships. Plenty of opportunity.

About the role

Based in Melbourne, you'll take ownership of a broad national grocery portfolio across our fresh and frozen business, working with some of Australia's largest retailers as well as our independent grocery partners. You'll build on established relationships, develop joint growth plans and work across our business to turn opportunities into reality. This role combines strategy, relationships and execution — from sitting across the table from a buyer to working with our bakery, innovation and planning teams to make sure we can deliver what we've promised.

Key responsibilities

- Building on existing strong customer partnerships and identifying the next opportunities for growth

- Developing and executing customer strategies, joint business plans and growth initiatives

- Leading range reviews, ranging submissions and new business opportunities

- Managing pricing, promotional programs, trade investment and customer profitability

- Using category, shopper and sales insights to identify opportunities and build compelling customer stories

- Working with Marketing and Innovation to bring new products and customer-specific opportunities to market

- Partnering with Planning, Operations and Supply Chain to ensure strong forecasting, service and execution

- Tracking customer and category performance and turning the numbers into clear actions

- Negotiating trading terms and commercial agreements





- Identifying opportunities to expand our brands, products and formats across Australian grocery

About you

- Experience in FMCG and grocery account management, with a strong understanding of how Australian retailers operate

- Commercially sharp, with strong financial and analytical capability

- A confident negotiator and credible relationship builder

- Able to turn customer insight into compelling commercial opportunities

- Able to think strategically while still getting into the detail and making things happen

- Curious about customers, shoppers and what drives category growth

- Collaborative and able to bring different parts of the business together

- Proactive and entrepreneurial — you see opportunities and take ownership of turning them into results

- Experience working with major grocery customers such as Woolworths, Coles, Metcash or independent grocery groups would be highly regarded

About us

National Pies is an Australian-owned food manufacturer with more than 80 years of baking history and an ambitious growth agenda. We've been baking in Tasmania since 1942. Our products are already enjoyed by customers across Australia, and we have strong relationships with the retailers we partner with. You'll join a business where decisions can happen quickly, good ideas get heard and you can see the impact of your work — whether that's a new product on shelf, a new customer won or an existing partnership growing significantly.

📌 National Account Manager – Grocery (Moonee Ponds)
🏢 Tasmanian Bakeries
📍 Moonee Ponds