About Us

Civilmart and Infrastructure Products Australia (IPA) have come together under the global parent company CRH. This merger marks a significant step in strengthening Australia’s civil infrastructure supply chain by combining the expertise and capabilities of two of the most recognised names in precast and civil concrete manufacturing.

The Role

Civilmart are seeking an organised and proactive Transport Despatch Customer Service Coordinator to commence at our Toowoomba (QLD) precast manufacturing facility on a permanent fulltime basis, working between the hours of 7:00am and 3:00pm.

This position will be responsible for planning, coordinating, and directing the provision of products to ensure their timely distribution along with providing exceptional customer service with regard to sales order status and quoting.

The ideal candidate will have previous experience working in the manufacturing or construction industry and possess excellent communication and organisational skills.

Key Responsibilities:
Call customers to coordinate delivery times
Coordinate transport carriers and couriers
Book freight and plan delivery allocations
Raise orders for transport and verify invoices charges
Coordinate despatch forklift operators in daily yard activities




Obtain freight quotes when required
Issue picking sheets to forklift drivers and complete invoices
Coordinate all incoming materials and goods to branches
Manage site inventory and stocktake
Assist the customer service team as required
Assist in the physical loading and unloading of trucks

The successful applicant will have:
Experience working in the manufacturing/industrial industry
Excellent communication, organisation, and time management skills
Forklift Licence (desirable)
Qualifications in transport, logistics or supply chain (desirable)
Solid focus and awareness of safety procedures and protocols

Safety & Compliance

At Civilmart, safety is our highest priority. This role requires:
Participation in a pre-employment medical (including Drug & Alcohol screening)
Ongoing compliance with our zero-tolerance Drug & Alcohol policy
Commitment to WHS, Quality and Environmental standards

What You Can Expect
A competitive remuneration
An exciting challenge and meaningful responsibilities
A company focused on your growth and career development
Numerous global prospects within our CRH network, offering growth opportunities and international exposure

📌 Despatch Customer Service Coordinator Toowoomba
🏢 Civilmart
📍 Toowoomba