You are the face and voice of Sure Insurance and will be the primary point of contact for all Direct telephone sales and service interactions, including policy sales and maintenance, online assistance and payments. As a Sales & Service Consultant, you are committed to ensuring that every customer interaction is one that leaves them delighted.
Key responsibilities
Serve as primary point of contact for Direct customers, taking inbound telephone sales & service calls
Handle policy sales and maintenance
Provide online assistance and payments support
Focus on servicing the customer
About you
Insurance experience a bonus
An eager approach to excellence in Service & Sales
A go-getter attitude with the ability to build rapport with customers and key stakeholders
A team player who wants to learn and grow with the business
Results driven – able to thrive in a rapid paced environment
Ability to work autonomously and achieve team results
Good level of verbal communication skills
About us
At Sure Insurance, we aspire to be the leader in providing our customers with insurance products that are fair, transparent and represent value for money. We are committed to ensuring that every customer interaction is one that leaves them delighted. We pride ourselves on not operating like your typical insurance company but as part of a community.
Benefits
Capalaba HQ - hybrid option post probation completion
Work from home option - for insurance specialists outside BNE
An chance to be part of Queensland's fastest growing insurance business
Work life balance - flexible working options available
A great team where your experience will be truly valued in an inclusive team that embraces diversity
📌 Inbound Sales & Customer Service Consultants Home And Contents Insurance Capalaba
🏢 Sure Insurance
📍 Capalaba
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