About the role

Dynamic Distribution Systems is seeking a capable and proactive PM Operations Assistant to support afternoon operations from the Cannon Hill office. This is a hands-on coordination role for someone who enjoys keeping customers informed, supporting drivers and solving operational issues in a fast-paced transport workplace. You will work closely with the National Operations Manager and a close-knit, supportive national team, serving as an significant point of contact during the PM shift to help maintain service continuity, accurate records and clear handovers across the business.

Key responsibilities
Support daily PM allocations, driver coverage, reallocations and service recovery
Respond to customer and driver enquiries, provide clear updates and own matters through to resolution or handover
Complete scheduled customer phone and site check-ins and identify service issues or additional support needs
Assist with driver recruitment, onboarding, inductions, system access and workforce maintenance
Monitor licences, insurances, registrations, inductions and customer-site compliance requirements




Investigate driver pay and customer charge queries using timesheets, PODs, allocations, approved rates and operational records
Complete timesheet allocations and related data entry while this function remains within the role
Prepare accurate end-of-shift handovers covering open jobs, customer issues, driver matters and compliance risks
Identify practical process improvements and organic growth opportunities within existing customer accounts

About you
Experience in transport, logistics, fleet coordination, allocations, customer service or a similar fast-paced operational role
Strong organisation, follow-up and time-management skills, with excellent attention to detail
A calm, skilled communication style when dealing with customers, drivers and internal stakeholders
Sound judgement and confidence knowing what you can resolve and when an issue requires escalation
Confidence using transport, workforce or payroll systems and Microsoft Office
A current driver's licence and the ability to attend customer sites when required

📌 Pm Operations Assistant Cannon Hill
🏢 DYNAMIC GROUP AUSTRALIA
📍 Cannon Hill