About the role

You're the person who brings order to a busy day. Working with the office and wider operations team, you'll help turn customer enquiries into a smooth, well-coordinated experience. At 4Doors, we create premium garage door and entrance solutions, and we're looking for an accomplished administrator to bring care, quality and professionalism to our office team.

Key responsibilities
Being a welcoming, professional first point of contact for customers
Managing calls, emails and enquiries with confidence and care
Supporting bookings, scheduling and communication between teams
Keeping customer records, orders and documentation accurate and current
Following up outstanding actions and keeping customers informed
Spotting prospects to improve how the office works

About you




Proven experience in administration, office coordination or customer service
Excellent organisation and the ability to manage competing priorities
Clear communication and a qualified phone manner
Confidence using office software and learning current systems
Accuracy, initiative and ownership of your work
A team mindset—you help others succeed and follow through when it counts
Experience in building, trade services, manufacturing or premium products would be valuable

About us

4Doors creates premium garage door and entrance solutions.

📌 Customer Experience Administrator Mulgrave
🏢 4D Doors
📍 Mulgrave