We seeking an experienced Operations Manager to oversee disability support services across Sydney and the Central Coast. This role suits a hands-on leader who can support teams, strengthen service delivery and help grow the business while keeping participants’ needs and goals at the centre.

Key responsibilities
Oversee day-to-day operations across community supports and Supported Independent Living services.
Lead and support team leaders, support workers and administrative staff.
Manage rostering, staffing coverage and service continuity.
Coordinate participant onboarding and regularly review support arrangements.
Build relationships with participants, families, Support Coordinators and referral partners.
Oversee incident follow-up, complaints, documentation and quality improvement.
Monitor budgets, staffing costs and operational performance.
Work with management on referrals, business growth and service expansion.

About you




Experience managing operations within disability or community services.
Solid understanding of the NDIS and person-centred support.
Proven ability to lead teams, manage competing priorities and resolve operational issues.
Experience with rostering, workforce planning and service coordination.
Robust communication and relationship-building skills.
Relevant qualifications in management, disability, community services or a related field are desirable.
Current driver’s licence and willingness to travel across Sydney and the Central Coast.

How to apply

Submit your resume and a short cover letter outlining your relevant leadership experience and why you would like to join Ablepoint Australia.

Pay: $40.00 – $50.00 per hour

Work Location: In person

📌 Operations Manager – Disability Services Sydney
🏢 SAHARA DISABILITY AND CARE SERVICES
📍 Sydney