About us
Woodward St Bakery Cafe is a much-loved artisan bakery and cafe in Whitfield, Cairns. Every day we bake sourdough, croissants, danishes, Portuguese tarts, pies and sausage rolls on site, and serve specialty coffee to a loyal local crowd and visitors alike. Our weekend brunch menu keeps things busy, and our relaxed tropical fit-out makes it a place people come back to. We are now looking for an experienced Rapid Food Retail Manager to lead the front of house and keep the business running smoothly.

The role
You will be responsible for the day-to-day running of the store, from opening to close, making sure every customer gets outstanding food, great coffee and friendly service. Key duties include:
Managing daily store operations, including opening and closing procedures, cash handling and end-of-day reconciliation
Recruiting, training, rostering and supervising counter, barista and kitchen support staff
Monitoring sales performance, controlling wage and food costs, and reporting to the owners
Ordering stock, managing supplier relationships, and controlling inventory and wastage




Planning daily product displays and working with the bakers on production quantities
Ensuring full compliance with food safety, hygiene and WHS requirements
Handling customer feedback and resolving complaints professionally
Assisting with pricing, promotions and menu updates

About you
Minimum 1 year of experience as a manager in a rapid food, bakery, cafe or quick-service retail environment
Strong leadership and staff management skills
Sound knowledge of stock control, rostering and cost management
Current Food Safety Supervisor certificate (or willingness to obtain)
Excellent communication and customer service skills
Availability to work early mornings and weekends as rostered

What we offer
Stable full-time position with a growing local business
Supportive owners and a friendly team
Staff discounts on our baked goods and coffee

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

📌 Retail Manager Whitfield
🏢 TAG ENTERPRISES FNQ
📍 Whitfield