Doncaster Jaguar Land Rover

Doncaster Jaguar Land Rover is seeking an experienced and customer-focused Service Advisor to join our high-performing aftersales team. This is an exciting chance to represent two iconic luxury automotive brands while delivering an exceptional ownership experience to our customers.

About the Role

As a Service Advisor, you will be the primary point of contact for customers throughout their service journey. You will ensure a seamless, transparent and premium experience by coordinating vehicle servicing, providing expert advice, and liaising closely with our workshop team.

Key Responsibilities
Greet customers and manage service bookings in a professional and welcoming manner
Accurately assess customer concerns and clearly communicate service requirements
Prepare service estimates and obtain customer authorisation
Liaise with technicians to ensure timely and high-quality repairs
Proactively communicate service updates and manage customer expectations
Upsell additional service and maintenance recommendations where appropriate
Ensure all repair orders and documentation are completed accurately




Deliver a luxury customer experience aligned with Jaguar Land Rover standards

About You
Previous experience as a Service Advisor (prestige or dealership experience highly regarded)
Strong customer service and communication skills
Ability to build rapport and trust with customers
Excellent organisational skills and attention to detail
A professional presentation and strong work ethic
Confidence using dealership management systems
A current driver’s licence

What We Offer
Chance to work with world-class luxury brands
Supportive team workplace and ongoing training
Career development within a premium automotive group
Competitive remuneration and performance incentives
Modern facilities and a professional workplace

If you are passionate about customer service and looking to advance your career in the prestige automotive industry, we would love to hear from you.

Apply now to join the Doncaster Jaguar Land Rover team and be part of an exceptional customer experience.

📌 Service Advisor Doncaster
🏢 Autosports Group
📍 Doncaster