Pepper Money Limited is hiring a Team Leader – Customer Service in a permanent role. You will lead and coach a team of Customer Service Specialists to deliver exceptional customer experiences while maintaining service levels and regulatory compliance.
You will drive continuous improvement, manage escalations, and collaborate with stakeholders across the business to achieve shared outcomes. Weekend roster will be required. Hybrid working options supported.
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📌 Customer Service Team Leader – Hybrid, Growth & Impact Sydney
🏢 Pepper Money
📍 Sydney
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