Your opportunity

Ready to take the next step and broaden your impact? This role offers the chance to strengthen your customer service, relationship management and data analysis skills while supporting an significant part of our business. You’ll work with a wide range of stakeholders and play a meaningful role in maintaining accuracy, service and compliance.

Your role, your impact

Reporting to the Team Leader, you’ll support an assigned group of venues and help ensure key operational processes run smoothly across the network.
Provide first-level support and manage enquiries end to end
Review gaming data and complete daily work schedules accurately
Build robust relationships with allocated venue contacts
Investigate operational issues and coordinate timely solutions
Maintain secure handling of sensitive gaming information
Work closely with internal teams, venues and regulators





What you'll need to succeed

You bring a customer-focused mindset, strong attention to detail and a willingness to learn. You enjoy working with people, numbers and processes while delivering consistently high standards.
Experience delivering high-quality customer service
Ability to build trusted relationships with customers
Solid written and verbal communication skills
Comfort working with numbers and analysing data
High attention to detail and accuracy
Gaming industry experience is highly regarded

Make your move

Ready to take your next step at Tabcorp? This is your chance to grow your career, expand your impact, and shape what’s next. If you’re ready for a new challenge, we’d love to hear from you.

📌 Venue Support Officer Max 2 Year Fixed Term Opportunity Granville (Australia)
🏢 Tabcorp
📍 Australia