Our core areas of expertise are supporting neurodivergent adults and individuals with complex mental health needs , however we work with a broad range of participants across the NDIS .

We focus on doing the work properly, not just ticking boxes.

We’ve intentionally built a workplace that is:

Low micromanagement

Adaptable and realistic about capacity

Supportive without being overbearing

Grounded in robust boundaries to prevent burnout

We are looking for an experienced Support Coordinator with mental health experience to join our team, on a part-time basis with prospect to move to full time.

This role is best suited to someone who:

Is confident working independently

Can manage their own caseload and priorities

Communicates clearly and follows through on tasks

Is comfortable working with complexity and uncertainty

Key Responsibilities
Support participants to understand and implement their NDIS plans
Coordinate services and liaise with multiple providers
Attend virtual and face to face meetings
Maintain accurate and compliant case notes and documentation
Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities
Navigate crisis situations and system barriers where required





What We’re Looking For
Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
Strong understanding of the NDIS
Ability to manage a caseload independently
Strong communication and documentation skills
Valid driver’s licence and access to a vehicle

Highly Valued:
Experience working with: Neurodivergence (ASD, ADHD) Complex trauma and mental health
Lived experience (optional and welcomed)
A calm, grounded approach in complex situations
Hybrid role (work from home + community-based support)
SCHADS Award
Fortnightly pay + superannuation
Annual leave and personal leave (pro rata)
Equipment provided

Our Approach to Work

We trust our team to do their job.

That means:

You won’t be micromanaged

You will be expected to stay on top of your caseload

You’ll have support when you need it, but space when you don’t

We value:

Consistency

Clear communication

Accountability

Respect for capacity (yours and the participant’s)

This Role May Not Suit Someone Who:

Needs close supervision or frequent direction

Prefers highly structured, step-by-step environments

Struggles with organisation or follow-through
J-18808-Ljbffr

📌 Support Coordinator Melbourne
🏢 LEX Coordination
📍 Melbourne