Company Description
JAS Auto Electrical Parts is Australia's leading supplier of auto electrical, battery, lighting, air conditioning and heavy-duty vehicle solutions.
Backed by the strength of the Bapcor Group, we support workshops, fleet operators, transport businesses, mining operations and trade customers across Australia with trusted products, technical expertise and exceptional service.
We are seeking a motivated and customer-focused Phone Sales Person to join our Mackay branch.
This is an excellent opportunity for someone who enjoys building strong customer relationships, providing outstanding service and helping customers find the right solutions to keep their businesses moving.
Why You'll Love This Role
Join an industry-leading business with a strong national presence
Monday to Friday position with work-life balance
Supportive and collaborative team environment
Ongoing training and development opportunities
Career progression pathways within the Bapcor Group
Employee discounts and wellbeing benefits
Opportunity to work with customers across the automotive, transport, mining and industrial sectors
Job Description
As a Phone Sales Person, you will be a key point of contact for our customers, handling inbound sales enquiries, processing orders and providing expert support across our extensive product range.
You'll build strong relationships with customers over the phone, identify sales opportunities and work closely with the branch team to deliver outstanding service and business outcomes.
Key Responsibilities
Manage inbound sales enquiries and customer orders via phone and email
Build and maintain strong customer relationships
Identify opportunities to upsell and cross-sell products and services
Provide product information, pricing and quotations
Follow up quotations and sales opportunities




Promote new products, specials and campaigns to customers
Ensure customer orders are processed accurately and efficiently
Work collaboratively with the branch team to achieve sales targets
Maintain accurate customer records and activity notes
Deliver exceptional customer service at every interaction
Qualifications
We're looking for someone who enjoys working with customers, is sales-driven and thrives in a fast-paced environment.
You'll Bring
Experience in phone sales, internal sales, customer service or account management
Strong communication and relationship-building skills
A positive, proactive and customer-focused attitude
Good computer and organisational skills
Ability to work effectively within a team environment
Strong attention to detail and problem-solving skills
A desire to learn and develop product knowledge
Highly Regarded
Experience in automotive parts, auto electrical, heavy vehicle, mining or transport industries
Automotive aftermarket or trade sales experience
Knowledge of automotive, electrical or heavy-duty vehicle products
Experience using parts catalogues or inventory systems
Additional Information
At JAS and Bapcor, we're committed to helping our people succeed and build rewarding careers.
What We Offer
Stable, full-time employment
Ongoing training and development
Career development opportunities across the Bapcor Group
Employee discounts across Bapcor brands
Paid Birthday Leave
Volunteer leave and purchase leave options
Employee wellbeing programs
Supportive team culture and great working setting
Our Values
We Give a Damn
We Are In It Together
We Get It Done
We Do the Right Thing
If you're passionate about customer service, enjoy building relationships over the phone and want to be part of a market-leading business, we'd love to hear from you.

📌 Phone Salesperson (Queensland)
🏢 Bapcor
📍 Queensland