We're looking for a customer-focused IT Support qualified to join a high-performing workplace technology team based in Sydney CBD.

This is a hands-on support role providing exceptional end-user support across a modern Microsoft environment. You'll be working closely with internal staff in a skilled services setting, supporting workplace technology, meeting room solutions, devices, and core business applications.

Key Requirements
Microsoft 365 administration and support
Active Directory & Entra ID
SharePoint
FreshService or similar ITSM platform
Workplace technology and meeting room support
Strong troubleshooting skills across hardware, software and end-user environments
Excellent communication and stakeholder management skills
Experience supporting skilled office environments
ServiceNow experienceExposure to workplace experience technologies and collaboration tools

What's on Offer
Initial 6-month contract with potential extension
Excellent local team support and mentoring
Modern Sydney CBD office location
Opportunity to work across a broad enterprise technology environment
Some flexibility to work extended hours when required
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📌 Service Desk Analyst Sydney (Australia)
🏢 Data#3
📍 Australia