29th September, ****
Major Account Manager – Waste & Environmental Services
About the Role
701 Recruitment is seeking an experienced Major Account Manager to join a well-established Australian business operating within the waste management and environmental services industry.
This is a commercially focused role combining major account management, client retention and new business development.
You will manage an established portfolio of key customers while actively identifying, developing and converting new business opportunities.
Working closely with operational, fleet and management teams, you'll ensure customer expectations and contractual requirements are met while driving profitable revenue growth, account retention and long-term business relationships.
Key Responsibilities:
Manage and grow a portfolio of major commercial accounts
Build strong relationships with key customers and decision-makers
Identify, pursue and convert new business opportunities
Drive client retention, revenue growth and account profitability
Develop account strategies and assist with tenders and proposals
Manage pricing reviews, contract renewals and commercial negotiations
Monitor sales targets, KPIs, margins and customer satisfaction
Work closely with Fleet and Operations to ensure effective service
Forecast sales targets and monitor performance against agreed KPIs and budgets
Conduct regular client meetings, account reviews and presentations
Monitor customer satisfaction and respond proactively to service issues
Work closely with Fleet and Operations teams to ensure current and existing business can be serviced efficiently within collection routes
Prepare weekly and monthly sales, meeting and account performance reports
Monitor market activity, competitors and emerging business opportunities




Identify opportunities for new services, products and solutions based on customer and market needs
About You To be successful, you will ideally have:
Previous experience in Major Account Management, Key Account Management, Business Development or Senior B2B Sales
A proven ability to both manage existing accounts and generate new business
Experience managing large commercial customers and contractual accounts
A demonstrated ability to identify opportunities, develop prospects and convert current business
Strong commercial acumen with an understanding of pricing, revenue, margins and profitability
Experience working towards sales targets, budgets and KPIs
Strong negotiation, presentation and stakeholder management skills
Confidence engaging with decision-makers and senior-level stakeholders
Experience preparing proposals, tenders or account strategies would be highly regarded
Solid reporting, analytical and problem-solving capabilities
Ability to work collaboratively with operational teams to ensure successful service delivery
A proactive, commercially minded and customer-focused approach
Requirements:
Double COVID Vaccinations
(Mandatory)
Own Transport
National Police Check - or willingness to obtain
(Mandatory)
Experience within
waste management, environmental services, transport, logistics, industrial services or another service-based industry
will be highly regarded.
The Opportunity This is an excellent opportunity for an experienced Account Manager or Business Development professional looking for a role that offers a genuine balance between managing major existing customers and driving new business growth.
If you're commercially driven, confident developing relationships at all levels and enjoy turning opportunities into long-term customers, we'd like to hear from you.

📌 Key Account Manager - Waste & Environmental Services (Brisbane)
🏢 701 Recruitment
📍 Brisbane