Assistant Managers & Supervisors - Mamas Dining Group (Melbourne)

Assistant Managers & Supervisors - Mamas Dining Group (Melbourne)

01 Oct
|
Mamas Dining Group
|
Melbourne

01 Oct

Mamas Dining Group

Melbourne

Assistant Managers & Supervisors - MAMAS Dining Group
MAMAS Dining Group is continuing to grow, and we're looking for experienced Assistant Venue Managers and Supervisors to join our front-of-house leadership teams across our Melbourne venues.
We're looking for confident hospitality professionals who love being on the floor, know how to lead a great service, and genuinely enjoy developing people and creating memorable guest experiences.
About MAMAS Dining Group
MAMAS Dining Group is home to some of Melbourne's most recognised hospitality venues, including Hochi Mama, Hochi Mama Richmond, Straight Outta Saigon, Kiss & Tell, Suzie Q, Windsor Wine Room, DISUKO and Spaghetti Club.
While every venue has its own personality, our approach is consistent: great food, great people, strong standards and hospitality that guests remember.
The Opportunity
As an Assistant Venue Manager or Supervisor, you'll be an key part of the venue leadership team.
You'll work closely with the Venue Manager and wider leadership team to run smooth services, support the FOH team and maintain the standards that make each MAMAS venue what it is.
This is a hands‐on leadership role.
We're looking for people who enjoy being in the middle of service, supporting their team and setting the standard from the floor.
What you'll be doing
Leading shifts and supporting smooth, well‐organised services
Creating warm, memorable and genuinely great guest experiences
Coaching, supporting and developing FOH team members on shift
Maintaining strong service,



presentation and venue standards
Supporting beverage and wine service, recommendations and upselling
Assisting with daily venue operations, opening and closing procedures
Supporting labour management and operational efficiency where required
Responding calmly and confidently to guest feedback and service challenges
Ensuring RSA, WHS, food safety and company standards are consistently followed
Helping build a positive, inclusive and accountable team culture
What we're looking for
Experience as an Assistant Venue Manager, Supervisor or senior FOH team member in a busy relevant hospitality environment
A confident, hands‐on leadership style
Strong service knowledge and a genuine passion for hospitality
Great communication and people skills
The ability to coach, motivate and support a team
A calm, solutions‐focused approach during busy services
Wine and beverage knowledge is highly regarded
Strong organisational skills and attention to detail
Flexible availability across evenings and weekends
A current RSA
Most importantly, we're looking for people who care about the guest experience, take pride in their venue and want to grow as hospitality leaders.
What you'll get
Career progression across a growing Melbourne hospitality group
Ongoing coaching, training and leadership development
Opportunities to work across a diverse portfolio of venues and concepts
A supportive leadership team
A workplace where good people, strong standards and great hospitality matter
#J-*****-Ljbffr

📌 Assistant Managers & Supervisors - Mamas Dining Group (Melbourne)
🏢 Mamas Dining Group
📍 Melbourne

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