Job Description
Hutcheon and Pearce
Branch Coordinator
Full-Time
Warren, NSW
We are looking for a highly organised and customer-focused team member to join our branch in a varied role supporting our Service, Parts and Administration functions.
You'll be a key point of contact for customers, helping coordinate service jobs, provide parts and service support, and ensure the day-to-day operations of the branch run smoothly.
About the Role:
This is a hands-on role suited to someone who enjoys working with customers, has strong attention to detail and can confidently manage multiple priorities in a busy workplace.
Key responsibilities include:
Supporting customers throughout the service process, from initial enquiries through to job completion, including work orders, quotes, warranty claims and job scheduling.
Using your technical knowledge to assist the Service Manager and ensure jobs are coordinated efficiently.
Supporting parts sales, researching customer requirements, managing inventory and assisting with deliveries and merchandise.
Maintaining an organised and welcoming showroom, including displays and marketing materials.
Providing general administrative support across the Service, Parts and wider branch, including timesheets, invoices, records and dealership files.
Welcoming customers and visitors, managing incoming calls and ensuring a positive customer experience.
Assisting with branch administration, events, correspondence, mail and office supplies.
About You:
Previous experience in an administrative and/or service advisor roleor similar
Strong people and communication skills
Positive attitude towards customer service
Ability to use applications such as Microsoft Office Suite, Sales and Service Advisor software
Understanding of office procedures, data entry and technical terms
Capable in accounting and reconciliation




This is an excellent opportunity for someone looking to be part of a supportive team where no two days are the same and where their customer service, technical and organisational skills can make a real difference.
Why Join Us:
Certified'Great Place to Work'*****
Industry Competitive Remuneration
Staff discountson John Deere parts, products, toys, and merchandise
Make-up payon top of government-funded paid parental leave for eligible employees, offering additional support during this important life event
A commitment to a healthywork-life balance
Annual uniform and PPE allowance
Progress with ease viaJohn Deere University Pathways, a dedicated Learning and Development Coordinator and Bi-Annual Performance Reviews
Coaching, counselling and well-being support services through our EAP Provider;Assure
About Hutcheon and Pearce
Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW.
We proudly operate out of 20 locations and are committed to providing quality service in the agricultural / lifestyle industry.
As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.
Hutcheon & Pearce has always been a proud family business.
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Want more information?
****** call Zara on************.
Apply today to experience the H&P; difference!
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Submit a Resume and Cover Letter detailing your relevant knowledge, skills, and experience.
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At Hutcheon and Pearce, we are committed to fostering an inclusive workplace that values diversity.
We encourage applications from individuals of all backgrounds, experiences, and abilities.
Join us in building a team that reflects the diverse community we serve.

📌 Branch Coordinator (New South Wales)
🏢 Hutcheon & Pearce
📍 New South Wales