BWT Pool Products Lincoln Pty Ltd - Braeside VIC
We are looking for a Service Technician who is reliable and motivated to join our busy team in Braeside. This role would suit a technically minded individual or tradesperson in the air conditioning, refrigeration, electrical or mechanical field who is looking for a change and willing to take on this role and make it their own. Your new role will be demanding and range from working onsite diagnosing and repairing pool robotic cleaners, suction cleaners, pool pumps and pool heaters etc. You will also be required to visit Pool Stores to offer training and customer premises to carry out various repairs. You are happy to deal with customers face to face, over the phone and via email. At times you may also be required in assisting customers at our trade counter and assist our warehouse team when required so yes, the job will be varied and offers a mixture of functionalities.
Key responsibilities
Diagnose and repair of robotic and suction pools cleaners, pool heaters and pool pumps
Prepare all documentation and computer transactions in D365 and Excel based spreadsheets
Management of on-site spare parts
Visit customer premises to carry out repairs
Visit pool stores to offer training in the diagnosis and repair of robotic and suction pool cleaners
Serving and assisting customers at our trade counter
Assist in our main warehouse from time to time
About you
Previous experience in a repair centre,



a technical aptitude or trade qualified
Ability to work efficiently in a fast-paced setting
Good communication and teamwork skills
A strong work ethic with reliable attendance
Manual driver's license
Ability to work autonomously and a decision maker
About us
Established in ****, BWT Pool Products Lincoln was founded to meet the growing demand for a specialist distributor dedicated solely to swimming pool products and spare parts. From the outset, our mission has been clear: to provide a comprehensive, one-stop solution for pool builders, service technicians, retailers, and industry professionals seeking high-quality equipment, technical support, and expert service- all under one roof. We pride ourselves on honesty, transparency, passion, dedication and a can-do attitude.
Full-time role working with professionals in the field that can offer guidance, support and a vast knowledge base
Standard set hours of 40 hours per week and your weekends will be yours to enjoy
Friendly and supportive team workplace
Well established company that has shown substantial growth over the years with a solid footprint in the Australian market
On-site training by a team of professionals that pride ourselves on customer satisfaction
Well-organised and professional workplace
The ideal candidate:
You must bring passion and dedication to the workplace
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📌 Service Technician (Melbourne)
🏢 BWT Pool Products Lincoln
📍 Melbourne