T4B is seeking a dedicated Service Desk Coordinator to keep our tech team running smoothly. You’ll own the flow of work through the service desk, triaging tickets in ConnectWise, managing schedules, and ensuring client expectations are met.
This role suits someone with IT support background, hands-on with N-able and IT Glue, excellent communication, and the ability to prioritise in a quick-paced MSP setting. You’ll report to the Tech Team Manager and contribute to service improvements.
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📌 Service Desk Coordinator: Sla Mastery & Client Success Melbourne (Australia)
🏢 T4B
📍 Australia
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