Job Description
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We currently have a full-time permanent position available for a Business Support Officer at our Echuca Dealership which services, repairs and maintains a large range of industry leading John Deere equipment.
The Role n
You will be responsible for performing a range of tasks including, but not limited to:
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Provide high-quality administrative and operational support to various departments within the Branch.
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Greet and engage with customers calling or attending the site, ensuring they experience a positive customer experience which reflects on the Company and Brands.
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Manage internal workflows, data entry and preparation of various reports.
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Manage correspondence including emails, letters and other communications.
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Maintain accurate records of sales, invoicing and customer interactions and archiving of documents and files.
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Assist managers with Branch recruitment ensuring the applicable systems are accurate and up to date.
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Assist with the Branch financials and cashflow within the delegation thresholds.
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Proactively and effectively manage creditors and debtors.
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Serve as a point of contact for customer enquiries, addressing feedback and or concerns.
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Assist with customer accounts management including making contact with internal stakeholders, external suppliers and overdue account holders.
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To be successful you will need: n
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Highly desirable to have at least 2 years' experience in a senior administrative, financial or business support role, preferably within the automotive or agricultural industry.
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Excellent communication and interpersonal skills are essential.
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Strong organisational and multitasking abilities.
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High attention to detail and accuracy.
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Robust financial management and acumen.
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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Ability to work independently and as part of a team.
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Customer-focused with a problem-solving attitude.
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Provide timely and effective business solutions and support to a dynamic and broad-spectrum team.
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Willingly partner with the team, creating positive relationships and culture to improve business outcomes and performance.
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Ability to handle sensitive information with confidentiality.
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Adaptable and flexible in a fast-paced environment.
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Preferred n
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Certificate IV in Business Administration or a related field is preferred.
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What we'll provide you n
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Above award pay rates
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Salary Packaging
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Ongoing training and support
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Uniform and Personal Protective Equipment
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Multi-site organisation with room to move or transfer
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Friendly welcoming team environment
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Company health and wellbeing program
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Employee Assistance Program
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Position Description - Business Support Officer
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📌 Business Support Officer (Victoria)
🏢 Haeusler's Group
📍 Victoria