At O'Brien, we're Australia's leading glass repair and replacement business, driven by innovation, customer excellence and continuous improvement.
We're undertaking a major enterprise transformation, replacing the systems that support our Finance, Procurement and Supply Chain operations with a new ERP platform. This is one of the most significant business change programs in our recent history and will shape how we operate for years to come.
To support this journey, we're seeking an experienced Change Analyst to join our Transformation team.
What You'll Be Doing
Working closely with the Change Manager, business leaders and SMEs, you'll play a key role in driving business readiness, stakeholder engagement and adoption across a large-scale ERP implementation.
As our Change Analyst, you'll help drive change readiness, engagement and adoption across the business by:
Conducting change impact and stakeholder assessments
Supporting the development and delivery of change plans
Coordinating change activities across multiple workstreams
Developing communications, presentations and change resources
Supporting stakeholder engagement workshops and feedback sessions
Tracking readiness, adoption metrics, risks and reporting
What You'll Bring
We're looking for someone who combines strong analytical thinking with excellent stakeholder engagement skills.
You'll ideally have:
Experience in Change Management, Business Analysis,



Transformation or Project Delivery
Strong analytical and problem-solving capability
The ability to translate complex information into clear, actionable insights
Excellent communication and stakeholder management skills
Strong organisational skills with the ability to manage competing priorities
A proactive, adaptable approach and a passion for continuous improvement
Highly regarded:
Experience supporting ERP, technology or large-scale transformation programs
Exposure to change methodologies such as Prosci or APMG
Experience within operational, customer-facing or field-based environments
Why Join O'Brien?
Be part of a major enterprise transformation program
Work with experienced leaders in a team-oriented and supportive team
Enjoy flexible and modern ways of working
Make a meaningful impact on employee and business outcomes
Join a values-led organisation built on being Driven, Caring, Collaborative and Genuine
About O'Brien
For over 100 years, O'Brien has helped Australians when they need us most. Today, we're transforming how we work, innovate and serve our customers, creating exciting opportunities for people who want to help shape the future.
If you're passionate about change, love turning insights into action and want to make a real impact, we'd love to hear from you.
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📌 Change Analyst (Sydney)
🏢 O'Brien Glass Industries
📍 Sydney