Job Description
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Reporting to the National Hardrock Manager, this position is responsible for providing technical support and service to underground hard rock mining operations throughout Central NSW, Australia. The role combines site-based technical support, customer relationship management, product training, quality assurance and business development activities. Regular travel to mine sites throughout NSW will be required.
Key responsibilities n
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Conduct underground audits of ground support installation practices.
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Perform product testing, pull testing and quality assurance inspections.
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Provide technical support and troubleshooting for ground support products and applications.
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Deliver product installation training and toolbox presentations to mine personnel.
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Assist customers with the implementation of new products and ground support solutions.
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Monitor product performance and provide feedback to customers and internal stakeholders.
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Build and maintain solid relationships with mine site personnel, engineers and procurement teams.
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Assist with inventory management and supply chain coordination where required.
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Identify opportunities to improve safety, productivity and ground support performance.
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Promote Jennmar's products, services and technical capabilities throughout the mining sector.
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About you n
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Experience working within underground hard rock mining operations.




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Exposure to ground support installation, development mining or geotechnical activities.
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Strong understanding of underground mining safety systems and procedures.
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Excellent communication and relationship-building skills.
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The ability to work independently and manage multiple site commitments.
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Strong problem-solving and organisational skills.
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Current Australian Driver's Licence.
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Ability to obtain and maintain mine site inductions and medical clearances.
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About us n
JENNMAR is a proud Australian manufacturer with production facilities strategically located throughout Australia's major mining regions. We use Australian-made steel to produce high-quality ground support products for underground mining and tunnelling operations nationwide. JENNMAR is recognised as a leader in mining ground support, product innovation and onsite technical support. Our commitment to our customers is guided by three core values: Safety, Service and Innovation.
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Competitive remuneration package.
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Fully maintained company vehicle.
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Mobile phone and laptop.
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Ongoing technical and product training.
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Career development opportunities within a growing national business.
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Opportunity to work with leading underground mining operations throughout Australia.
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📌 Mine Service Representative (Dubbo)
🏢 Jennmar Australia
📍 Dubbo