Job Description
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Own the payroll.
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Improve the system.
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Make sure we get it right.
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Real Pet Food Company is looking for an experienced
Senior Payroll Officer
to take ownership of the end-to-end delivery, governance and continuous improvement of payroll across Australia and Current Zealand.
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Reporting to the
Head of Remuneration & Benefits
, you'll be our payroll subject matter expert, responsible for ensuring our people are paid accurately and on time — while making sure our payroll systems, processes and pay rules remain compliant with our Awards, Enterprise Agreements and employer obligations.
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This isn't just a payroll processing role.
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We're looking for someone who enjoys
getting behind the system
— understanding how workflows, configurations and pay rules work, identifying what isn't working efficiently and improving it.
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What you'll be doing
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You'll take ownership of:
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End-to-end weekly, monthly and out-of-cycle payroll processing across Australia and New Zealand.
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Interpreting and applying
Awards, Enterprise Agreements, legislation and employment conditions across our Blue Collar and White-Collar workforce
.
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Maintaining and updating
pay rates, allowances, penalties and payroll rules
when Awards, Enterprise Agreements or legislation change.
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Ensuring payroll systems and processes accurately reflect our
employer obligations and compliance requirements
.
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Reviewing and improving workflows, system configuration and payroll processes to reduce manual work, errors and risk.
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Working closely with system providers, including
UKG
, to troubleshoot issues, test changes and improve functionality.
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Supporting our payroll systems transformation as we
implement a new payroll system
.
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Managing payroll reconciliations, reporting, audits and statutory obligations.
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Acting as the escalation point for complex payroll enquiries and investigations.
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Identifying opportunities for
automation, AI and smarter ways of working
.
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What you'll bring
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You'll be an experienced Senior Payroll Officer with strong experience in a
complex blue-collar environment
.
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You'll have:
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5+ years' experience
managing end-to-end payroll.
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Strong experience interpreting
Awards and Enterprise Agreements
.
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Experience managing complex pay conditions including
shift work, overtime, penalties and allowances
.
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The ability to confidently update payroll systems and pay rules to reflect changes in
Awards, legislation and employment obligations
.
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Strong payroll systems and
Time & Attendance
experience.
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Experience looking beyond the day-to-day process to improve
workflows, controls and system functionality
.
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A strong understanding of payroll compliance, STP, superannuation, payroll tax and other statutory obligations.
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Excellent attention to detail, analytical skills and the ability to investigate and resolve complex issues.
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A genuine interest in
process improvement, automation and technology
.
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Why join us?
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You'll join at an exciting time as we continue to improve and modernise our payroll function and where you'll have the opportunity to make a genuine impact.
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At Real Pet Food Company, we believe in
Working as a Pack, Making Your Mark, Leading with Passion and Changing the Game
.
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If you're a payroll expert who knows how to keep things compliant — but also knows how to make them better — we'd love to hear from you.




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Why Real Pet Food Company?
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This is an opportunity to join a business that is
growing, changing and challenging the way things are done.
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You'll have genuine ownership of payroll while working alongside the Head of Remuneration & Benefits and broader P&C; and Finance teams to strengthen our payroll function.
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With our
payroll systems transformation and Payroll Metrics implementation imminent,
you'll be joining at exactly the right time to influence how payroll works in the future.
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Our values are at the heart of how we work:
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Work as a Pack
– collaborate and support each other.
Make Your Mark
– take ownership and make an impact.
Lead with Passion
– bring energy and expertise to what you do.
Change the Game
– challenge the norm and find better ways.
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If you're a payroll specialist who understands blue-collar payroll, Awards and EAs, but also gets excited about process improvement, technology and automation, we'd love to hear from you.
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ALSO: Generous benefits!
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Anniversary day off
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Product discounts
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Volunteering days
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Novated leases
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Rewards program
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Parental leave
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What's Next?
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This role is a full-time role with an expectation of being on site at our Crows Nest office 4 days a week with 1-day WFH (Thursday or Friday) - but you are welcome to work 5 days on site!
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The selection process will include
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Two in-person interviews
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Psych Assessment
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Two reference checks.
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We are proud to be an Equal Opportunity Employer. Diversity isn't a buzzword here — it's part of our DNA. If you require any reasonable adjustments or accessibility support during the recruitment process, please contact people& .
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Please note: No recruitment agencies will be considered. We kindly ask that unsolicited profiles are not submitted.
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📌 Senior Payroll Officer (Sydney)
🏢 Real Pet Food
📍 Sydney