AGL Energy is recruiting a Dispute Resolution Investigations Officer to join our Melbourne team. You will investigate complex customer complaints, coordinate with Ombudsman schemes, regulators, and senior referrals, and ensure outcomes are fair and compliant.
The role offers hybrid work options and a pathway to contribute to a sustainable energy future. You’ll work across the Dispute Resolution function, collaborating with Customer Markets to strengthen governance, and drive improvements in
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📌 Dispute Resolution Investigator Complex Complaints, Hybrid Melbourne (Australia)
🏢 Agl Energy
📍 Australia
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