01 Oct
|
Oscars Group
|
New South Wales
01 Oct
Oscars Group
New South Wales
About the Venue
Located in the heart of Sydney's iconic Kings Cross, the King's Cross Hotel is a vibrant hospitality venue known for its energetic atmosphere, great drinks, entertainment and late-night trade.
A Sydney institution, the venue brings together multiple bars, dining experiences, events and entertainment under one roof.
From the rooftop to late-night spaces, it offers a dynamic hospitality environment with plenty of variety and energy.
About the Role
We are seeking an experienced and hands-onDuty Managerto join the team atKing's Cross Hotelwith an immediate start.
This is a hands-on role suited to someone who is confident leading a venue while also getting behind the bar and working as part of the team.
You'll be responsible for supporting the day-to-day operation of the venue, leading the team during service, managing guest experiences and ensuring all operational and compliance requirements are met.
The role will include managing shifts, bar shifts, cash handling and gaming closes, so previous experience in a similar role is essential.
Key Responsibilities
Lead the venue and oversee day-to-day operations
Work bar shifts and support the team during busy service periods
Lead, support and motivate the team to deliver excellent service
Complete opening and closing procedures as required
Complete cash-up and end-of-shift reconciliation accurately
Carry out gaming closes and ensure all gaming operations are completed correctly
Manage guest enquiries, complaints and service recovery professionally
Monitor venue presentation, service standards and team performance
Ensure RSA, RCG, WHS and venue compliance requirements are consistently followed
Conduct team briefings and communicate operational requirements
Support rostering, labour management and daily operational planning where required
Work closely with the Venue Manager and wider management team
Maintain a safe,
welcoming and well-run environment for guests and team members
About You
Previous experience as a Duty Manager, Assistant Venue Manager or similar hospitality leadership role
Previous experience working in a bar, pub, club or gaming venue
Confident leading a team and taking responsibility for venue operations
Proven experience with cash-up and end-of-shift reconciliation
Previous experience completing gaming closes is essential
Strong understanding of responsible service and gaming compliance
Current NSW RSA, RCG and Advanced RCG are essential
Confident working behind the bar as well as leading the venue
Strong communication, leadership and problem-solving skills
Reliable, professional and comfortable working in a fast-paced setting
Flexible availability including weekends, evenings and late-night trade
Ideally available for an immediate start
Full Australian working rights (sponsorship not available for this role)
Benefits
Work at a well-established venue in the heart of Kings Cross
Staff discounts across 45+ Oscars Group venues
Internal and external training and development opportunities
Mentoring from experienced hospitality professionals
Career progression opportunities across Oscars Group
Reward and recognition initiatives
About Us
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria.
The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments.
We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
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📌 Duty Manager (Multi-Level Pub) (New South Wales)
🏢 Oscars Group
📍 New South Wales