Kogan.com is a pioneer of Australian eCommerce, and the software we build is used by millions of customers every day.
You'll join a fast-moving engineering team with real ownership, shipping to production daily and using AI as part of how we work.
In this role you'll work across SQL Server and C# to keep our production ERP environment fast, stable and reliable, fixing issues at the root and supporting Finance and Operations.
What you'll do:
Own and optimise SQL Server performance across a production ERP environment, including complex queries, stored procedures, views, indexes, and data integrity checks across large datasets
Design, troubleshoot, and improve backend application components in C# to support integrations, fixes, and enhancements
Investigate and resolve production issues across databases, applications, integrations, and huge distributed datasets, focusing on root-cause analysis and permanent fixes
Support and maintain ERP integrations and APIs, including REST-based services and service layers
Monitor system health across Windows Server and SQL Server, proactively addressing performance, stability, and security issues
Manage database-related operational tasks including backups, restores, upgrades, patching, and capacity planning for huge distributed datasets
Work closely with Engineering, Finance, and Operations teams to prioritise issues and ensure reliable system operation
Provide second and third-line support, producing clear documentation for incidents, fixes, and repeatable support processes
Assist with finance-critical data accuracy requirements, including reconciliations, postings, journals,



and inventory updates
Contribute to automation and continuous improvement initiatives across support tooling, monitoring, and processes
What you'll need:
Proficiency using AI assisted development tools to support coding, debugging, testing and technical problem solving
Solid SQL Server expertise: writing and optimising complex queries, stored procedures, views, indexing strategies, and performance tuning across huge distributed datasets
Hands-on experience with C# in production environments, building and supporting backend systems
Experience supporting data-heavy or business-critical systems, ideally in ERP, finance, or operations domains
Understanding of APIs and system integrations (REST, service layers, middleware)
Solid Windows Server and system administration fundamentals, including monitoring, patching, backups, and security
Proven troubleshooting skills in live environments, including logs, databases, integrations, and huge distributed datasets
Ability to manage multiple issues and stakeholders with strong prioritisation and time management skills
Clear communicator who can collaborate effectively with technical and non-technical teams
Analytical mindset with a focus on continuous improvement,



automation, and long-term solutions over quick fixes
Why Kogan.com?
AI-Native Engineering: AI is deeply embedded in how our Engineering teams build and operate.
We're moving beyond standalone LLM use into agentic workflows, AI-assisted development and automation integrated into real engineering systems and processes.
Engineers have access to leading AI tools, hands-on training and the freedom to experiment with new ways of designing, building and shipping software
Our culture is unlike anywhere else and regardless of where you are in your career journey, we empower you to do your best work and have a big impact.
Check us out / &
Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand's eCommerce future
Your role has a lot of ownership, autonomy and little red tape.
You'll be empowered to achieve positive outcomes and your work will have a real impact
You'll be at the forefront of the eCommerce industry and be part of a company that are the Pioneers of eCommerce in Australia
Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
Learning budget of $****
A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
#J-*****-Ljbffr

📌 Software Engineer ( C#/.Net) (Melbourne)
🏢 Kogan.com
📍 Melbourne