Job Description

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Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:

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Monday 10.30am-4pm

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Tuesday 9.30-4pm

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Thursday 9.30-4pm

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Friday 10.30am-4pm

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Do work that matters

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As the public face of Comm Bank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

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What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.

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See yourself in our team

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As the Customer Banking Specialist in our Wonthaggi Branch you’ll:

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Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

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Support customers with enquiries,



maintenance on accounts and process applications for credit products

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Provide options for the customer through education & demonstration of our in-branch technology and digital banking options

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Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

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We’re interested in hearing from people who have

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Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality

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Excellent communication skills & the ability to articulate financial terms in a explicit way

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The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do

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Ability to work in a busy, commercial and driven retail setting whilst seeing the big picture for customers and providing them with holistic solutions

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A genuine interest in building a career with Comm Bank and improving the financial wellbeing and lives of our customers

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J-18808-Ljbffr

📌 Customer Banking Specialist Wonthaggi Bendigo
🏢 Commonwealth Bank
📍 Bendigo