Quality Assurance Analyst: Elevate Member Experience Geelong

02 Oct

GMHBA

Geelong

02 Oct

GMHBA

Geelong

GMHBA Ltd. is seeking a Quality Assurance Analyst to review member interactions across calls, emails and webchat, driving quality, compliance and improved member experiences within our Contact Centre.

You will identify opportunities, support coaching and contribute to QA reporting and continuous improvement initiatives. The role requires experience in a contact centre/retail workplace, knowledge of PHI products, and solid stakeholder communication.
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📌 Quality Assurance Analyst: Elevate Member Experience Geelong
🏢 GMHBA
📍 Geelong

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