Job Description
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Customer Service Administrator | Medical Devices
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Seven Hills | $68K–$70K + Super | Full-Time, Office-Based
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Are you someone who enjoys being the person who keeps everything organised, customers updated and the team running smoothly?
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We're partnering with an established organisation within the
medical and healthcare supplies sector
to recruit a Customer Service & Sales Support Coordinator for their Seven Hills office.
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This is a hands-on, varied role where you'll work closely with the sales and product teams while supporting hospital and healthcare customers across Australia and New Zealand.
What You'll Be Doing n
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Managing incoming customer calls and enquiries
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Preparing and processing customer quotes and orders
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Coordinating purchase orders and invoicing
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Providing customers with order and delivery updates
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Managing enquiries and requests through the CRM system
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Following up backorders and keeping internal teams informed
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Maintaining accurate customer and order information
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Supporting Product Specialists and Managers with day-to- day administration
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Assisting with general office coordination and administration
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What We're Looking For n
You may currently be working as a
Customer Service Coordinator, Sales Administrator,



Sales Support Officer, Office Administrator
and looking for your next opportunity.
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You'll ideally bring:
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Previous customer service or administration experience
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Strong written and verbal communication skills
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Excellent attention to detail
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Confidence dealing with customers over the phone and email
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Good organisation and time-management skills
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Experience using CRM, ERP or order-processing systems would be advantageous
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A proactive attitude and willingness to jump in and help the team
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Experience within
healthcare, medical devices, pharmaceuticals or another B2B environment
would be beneficial but is not essential.
What's On Offer n
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$68,000–$70,000 + super
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Permanent full-time position
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Monday to Friday, office-based in
Seven Hills
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Reliable and established healthcare-related business
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Supportive team environment
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Exposure to customers across Australia and New Zealand
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Opportunity to build experience within the medical industry
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If you're looking for a stable, diverse customer service and administration role where you can become an important part of the team, I'd love to hear from you.
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