Job Description
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Please note: This is a
Finance-focused role
. Applicants must have demonstrated experience in
finance, accounting or financial administration
. Candidates without a finance background will not be considered.
About the role n
HomeCaring Pty Ltd is seeking an experienced and compassionate
Finance
Aged Care Support Team Leader
to join our dedicated team in Parramatta, NSW. This is a
full-time position
that offers the opportunity to lead and support our aged care team whilst making a meaningful difference in the lives of older adults and individuals with disabilities. As a Team Leader, you will play a vital role in ensuring the delivery of high-quality, person-centred care and support services. This position combines hands-on care delivery with team management responsibilities, allowing you to directly impact both clients and staff members. The role is based in
Parramatta NSW ****
.
Key responsibilities n
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Support day-to-day coordination and administration of the Aged Care Support team
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Monitor team workflows, outstanding tasks and shared mailboxes for accurate, timely actioning
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Act as Subject Matter Expert on financial administration and funding for the Support at Home program, sharing knowledge across Group Finance and internal stakeholders
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Work with Operations to identify process gaps and implement consistent processes across entities
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Ensure Support at Home client statements are prepared, reviewed, submitted and corrected within required timeframes
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Support reporting that helps business leaders and case managers administer participant funding compliantly and effectively
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Manage and investigate external
enquiries/complaints
— gathering information, reviewing records, coordinating responses, maintaining documentation
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Serve as key contact for Aged Care Support enquiries across the Home Caring network
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Deliver training and knowledge-sharing to build team capability
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Support accounting teams with month-end processes, revenue accruals, debtor reporting and revenue analysis
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Identify and implement improvements to AR, billing, claiming and reconciliation across high-volume Aged Care, NDIS and home care revenue streams
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Maintain confidentiality and discretion with sensitive financial information
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Skills & experience n
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Demonstrated financial administration experience in home/aged care, ideally in a complex or high-volume setting
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Robust leadership and coordination skills — able to direct, prioritise and support the team toward outcomes
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Flexible, adaptable, continuous-improvement mindset, comfortable with change
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Proficient in Microsoft Office (especially Excel) — confident with reports, reconciliations, data extracts and high transaction volumes
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Strong customer service focus — empathetic, professional communication with clients, families, funders and internal stakeholders
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Well-developed verbal/written communication, including explaining complex
billing/reconciliation
matters clearly
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Highly organised, accurate, detail-focused — able to juggle competing deadlines
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#J-*****-Ljbffr

📌 Finance Aged Care Support Team Leader (Sydney)
🏢 HomeCaring
📍 Sydney