Job Description
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Our client is a global leader in analytical and medical instrumentation who support the life sciences & pharmaceutical industries. As a Technical Support Technician, you'll support with installation and maintenance of a wide range of medical imaging equipment.
Responsibilities include: n
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Develop a strong knowledge of the company's product range
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Perform installations and maintenance of medical imaging equipment (x-rays, CTs)
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Conduct preventative maintenance, fault diagnosis, and repairs
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Support sales staff with technical information and knowledge.
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Respond in a timely manner to customer complaints
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Maintain detailed and accurate records of service visits
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Assisting with service contract renewals and finding current service business opportunities
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Must have: n
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Restricted electrical license
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Available for a rotating on-call roster
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Available for regional, domestic and international travel
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Skills/Experience n
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Degree, diploma, or trade certification in Electronics or Electrical field
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Experience in field service of medical imaging equipment
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Network and Dicom set up experience essential
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Ability to work independently and be proactive
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Valid driver's licence and eligibility to work in Australia
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Willingness to travel domestically and internationally as required
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What's On Offer n
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Competitive base salary + car allowance + on call allowance
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Laptop, phone, toolkit, and fuel card provided
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Structured onboarding and ongoing training
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📌 Field Service Specialist (Melbourne)
🏢 i-Pharm Consulting
📍 Melbourne