Job Description
Technology Delivery Manager
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Retail Technology Laverton North Hybrid Permanent
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Project Manager. Business Analyst. Applications Manager.
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If you've done a bit of all three - and you're still someone who likes actually doing the work - this could be right up your street.
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We're partnering with one of Australia and New Zealand's largest privately owned agricultural retail businesses as they continue a significant investment across technology, digital and data.
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With around 50 stores, multiple retail brands and an integrated logistics operation, there's a genuinely interesting technology landscape underneath the business.
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ERP. POS. WMS. Integrations. APIs. Data. Digital products. Infrastructure.
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And plenty happening.
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The Role
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We're looking for a
Technology Delivery Manager
to sit within a lean seven-person technology team and help drive a portfolio of business-critical projects.
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This isn't a role where you'll spend your week herding stakeholders, updating a RAID log and waiting for someone else to do the work.
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You'll get your hands dirty.
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One day you could be running a discovery workshop with Supply Chain. The next you're working through requirements for an ERP change, challenging a vendor on an integration, coordinating UAT or preparing a decision for SteerCo.
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You'll operate somewhere between
Project Management, Business Analysis and Applications Management
, owning delivery from initial discovery through to go-live.
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What You'll Be Doing:
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You'll:
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Deliver multiple concurrent technology and business transformation projects.
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Run discovery workshops and requirements sessions across Retail, Supply Chain, Procurement, Finance, Sales, Logistics and Marketing.
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Translate business problems into practical technology solutions.
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Work across ERP, POS, WMS, APIs, middleware, SaaS platforms, data and digital products.
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Produce requirements, process maps, user stories and UAT scenarios when required.
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Coordinate testing, UAT, releases and business readiness.
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Manage software vendors, MSPs, contractors and implementation partners.
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Own project timelines, risks, dependencies and budgets.
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Challenge scope, vendors and stakeholders when something doesn't stack up.
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Identify opportunities for better processes and systems without waiting to be asked.
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Use modern AI tools to work faster across documentation, analysis, communications and delivery.
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There's governance involved, of course.
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But
this is not a governance role
.
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You're ultimately here to make things happen.
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Who We're Looking For
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Retail experience is essential.
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You'll ideally have around
5-10 years of Project Management experience
, but your background doesn't need to be purely PM.
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In fact, we'd love to speak with people who've moved between:
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Project Management Business Analysis Applications ERP / Systems Technology Delivery
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You'll have delivered projects involving some combination of ERP, POS, WMS, integrations, APIs, infrastructure, digital products or data.
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You don't need to be a developer, but the more technically curious you are, the better.
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Most importantly, you're still
on the tools
.
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You're happy running the workshop, writing the requirement, talking to the vendor, investigating the problem and driving the thing through to completion.
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We're not looking for someone who has spent the last decade managing increasingly large programs from further and further away from the actual delivery.
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We're looking for a
retail technology doer
.
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Why Join?
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You'll get:
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A broad technology landscape with genuine commercial impact.
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Direct access to senior leadership and decision makers.
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A lean team where good ideas can actually get implemented.
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Hybrid working based around trust and outcomes.
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Free onsite parking in Laverton North.
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Funded learning, certifications and professional development.
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The chance to influence how technology delivery operates as the business continues to grow.
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If you like structure but hate bureaucracy, understand retail and still enjoy rolling your sleeves up and solving problems, we'd love to hear from you.
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James Farrey
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Founder & Managing Director

📌 Technology Delivery Manager (Melbourne)
🏢 Refactor.
📍 Melbourne