Job Description
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The
Qualified Support Worker
works as part of the Pearl Home Care Gladstone care team to provide high-quality, person-centred support to consumers and participants in their homes and within the community.
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Working under the direction of the
Care Manager and Resource Coordinator
, the Support Worker is responsible for delivering services in accordance with each consumer or participant's individualised care plan, preferences, goals and assessed needs.
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The successful applicant will demonstrate compassion, professionalism, reliability and a genuine commitment to supporting older people and people with disability to maintain their independence, dignity, choice and quality of life.
Qualified Support Worker About the Role n
The
Qualified Support Worker
works as part of the Pearl Home Care Gladstone care team to provide high-quality, person-centred support to consumers and participants in their homes and within the community.
n
Working under the direction of the
Care Manager and Resource Coordinator
, the Support Worker is responsible for delivering services in accordance with each consumer or participant's individualised care plan, preferences, goals and assessed needs.
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The successful applicant will demonstrate compassion, professionalism, reliability and a genuine commitment to supporting older people and people with disability to maintain their independence, dignity, choice and quality of life.
Key Responsibilities n
The Qualified Support Worker will:
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Read and understand consumer and participant care plans and deliver services in accordance with the documented care requirements.
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Provide personal care and daily living assistance in a respectful, caring and professional manner.
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Recognise when a consumer or participant's needs,



abilities or condition have changed from what is documented in their care plan and promptly report this to the Care Manager or Coordinator.
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Escalate concerns regarding changes in a consumer or participant's health, wellbeing, behaviour, safety or general condition.
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Maintain the privacy, dignity and confidentiality of consumers and participants at all times.
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Complete all required documentation, including progress and shift notes, accurately and within the required timeframe.
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Provide domestic assistance and maintain agreed areas of the consumer or participant's home to a high standard, including bathrooms, kitchens, living areas and other designated areas.
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Assist consumers and participants with shopping while following their individual preferences, instructions and available budget.
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Safely transport consumers and participants to appointments, social activities, shopping and community outings while supporting his comfort, dignity and wellbeing.
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Prepare meals in accordance with individual dietary requirements, preferences and documented instructions.
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Encourage independence and support consumers and participants to remain actively involved in decisions relating to their care and daily activities.
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Follow all organisational policies, procedures, infection-control requirements, work health and safety requirements and safe work practices.
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Report incidents, hazards, near misses and concerns promptly in accordance with organisational procedures.
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Work collaboratively with Care Partners, Coordinators,



clinical staff and other members of the care team to ensure continuity and quality of care.
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About You n
To be considered for this role, applicants must have:
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Successful completion of
Certificate III in Individual Support (Ageing and/or Disability), Certificate III in Aged Care
, or another recognised qualification suitable for providing home care services.
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A satisfactory professional reference from a current or recent employer demonstrating competence, reliability and confidence in performing support work.
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A
National Police Check
that meets current organisational and legislative requirements.
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A current
First Aid Certificate
.
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Current
CPR certification
.
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Current
Manual Handling training
.
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A current
Working with Children Check (Blue Card)
where required for the role.
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A current
NDIS Worker Screening Clearance (Yellow Card)
where required for the role.
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Evidence of the
right to work in Australia
.
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A current unrestricted or appropriate
Australian Driver Licence
.
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Access to a
reliable, registered and appropriately insured vehicle
for work-related travel.
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What We Are Looking For n
We are looking for Support Workers who:
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Are compassionate, respectful and genuinely enjoy supporting people in their own homes.
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Communicate clearly and professionally with consumers, families and colleagues.
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Are dependable, punctual and able to work independently in the community.
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Understand skilled boundaries and confidentiality.
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Can recognise and appropriately report changes or concerns regarding a consumer's wellbeing.
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Take pride in providing high-quality, person-centred care.
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Are flexible and willing to support consumers across a range of home care and community-based services.
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📌 Home Carer/Support Worker (Gladstone Central)
🏢 Pearl Home Care
📍 Gladstone Central