Job Description
As Manager, Freeman House, you will provide strategic and operational leadership across the service, leading a multidisciplinary team and ensuring the delivery of evidence-based, recovery-oriented programs that support positive outcomes for the people we serve.
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Reporting to the Regional Manager, Health Services, you will be responsible for the overall leadership, performance and day-to-day operations of Freeman House. You will play a key role in driving service excellence, strengthening clinical governance and continuous improvement, developing strong community partnerships and ensuring the service meets relevant quality, accreditation and regulatory requirements.
Your Responsibility n
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Providing strategic and operational leadership for Freeman House
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Leading, supporting and developing a multidisciplinary team
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Ensuring the delivery of high-quality, evidence-based, person-centred and recovery-oriented care
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Overseeing residential AOD rehabilitation, therapeutic and group programs, health programs and inclusion activities
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Supporting effective intake, assessment, care planning, risk management and monitoring of client outcomes
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Implementing the Society's AOD Model of Care and Client-centred Service Delivery Model
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Driving clinical governance, continuous quality improvement and accreditation compliance
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Building solid partnerships across health, mental health, housing, legal, employment,
training and community services
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Overseeing service data collection, reporting and outcome measurement
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Managing site operations, including rosters, staffing, facilities, food services, safety and maintenance
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Leading workforce planning, recruitment, onboarding and staff development
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Managing budgets and resources within delegated authority
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Requirements n
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A minimum of five years' demonstrated experience in an equivalent health, AOD or community services leadership role, or a relevant tertiary qualification in Social Work, Social Science, Community Welfare, Nursing, Allied Health or a related discipline
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Demonstrated experience in operational management and people leadership
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A proven ability to lead, motivate and develop effective multidisciplinary teams
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Knowledge and experience in AOD treatment, mental health, assessment and evidence-based interventions
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Experience overseeing intake, referral, case management and care planning for people with complex and high-level needs
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A strong understanding of clinical governance, continuous quality improvement, accreditation and risk management
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Excellent communication, interpersonal, analytical, negotiation and conflict resolution skills
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Sound knowledge of WHS obligations
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Experience using data collection, reporting and health information systems
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📌 Manager - Freeman House (Armidale)
🏢 Nada
📍 Armidale