Job Description
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Cranbourne Hyundai & Chery are looking for a
friendly, organised and customer-focused Automotive Service Receptionist
to join our busy Service Department.
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This is a great opportunity for someone who enjoys a varied role, loves interacting with customers and wants to be part of a supportive team representing two exciting automotive brands.
About the Role n
As our Service Receptionist, you'll be the welcoming face of our Service Department while also providing valuable administrative support to the Service team.
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You'll play an important role in helping our department run efficiently and ensuring our customers receive a professional and positive experience from the moment they contact us through to their vehicle collection.
Day-to-Day Duties n
Your responsibilities will include, but not be limited to:
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Handling phone and online service bookings
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Greeting customers and providing a friendly, professional first point of contact
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Answering incoming calls and directing enquiries to the appropriate team member
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Assisting customers with Service Department enquiries
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Supporting Service Advisors with day-to-day administration
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Assisting with Repair Order costing
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Reconciling daily banking
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Scanning, filing and maintaining service documentation
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Processing general administration and paperwork
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Assisting with customer arrivals and directing customers to the appropriate Service Advisor
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Maintaining an organised and professional reception area
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Providing support to the wider Service Department as required
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Other duties as required
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About You n




We're looking for someone who is personable, reliable and organised, with a genuine commitment to providing great customer service.
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You'll ideally have:
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Previous experience in reception, administration, customer service or the automotive industry
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Excellent communication and telephone skills
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A friendly and professional manner
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Strong attention to detail
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Good organisational and time-management skills
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The ability to multitask and prioritise in a busy environment
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Confidence using computer systems and learning recent software
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A positive attitude and willingness to help wherever needed
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The ability to work effectively as part of a team
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Automotive experience is highly regarded but not essential.
If you have the right attitude, strong customer service skills and a willingness to learn, we'd love to hear from you.
Meet the Brands Hyundai n
Hyundai is one of Australia's most recognised and trusted automotive brands, with a reputation for quality, safety, innovation and technology.
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With a diverse range of popular SUVs, passenger vehicles and electrified models, Hyundai has built a large and loyal customer base across Australia.
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As part of our Service team, you'll have the opportunity to represent a brand that customers know and trust.




Chery n
Chery is one of the exciting new brands making its mark in the Australian automotive market.
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With a focus on technology, safety, contemporary design and value, Chery is rapidly growing its presence across Australia.
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Joining our team means you'll be part of that growth and have the opportunity to represent a fresh, ambitious brand as it continues to build its Australian customer base.
Be Part of the Booran Motor Group n
Cranbourne Hyundai & Chery are proudly part of the
Booran Motor Group
, an established and growing automotive group with a strong focus on its people, customers and local communities.
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When you join Booran Motor Group, you're joining more than just a dealership. You'll become part of a broader automotive organisation that provides opportunities to learn, develop and grow your career.
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We believe our people are at the heart of our success, and we are committed to creating a positive, supportive and professional workplace.
Why Join Us? n
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Represent two exciting automotive brands
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Become part of the Booran Motor Group
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Work within a supportive and professional team
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Develop your automotive, customer service and administration skills
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Opportunity for ongoing learning and career development
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A varied role where every day brings something different
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Be part of a team that values exceptional customer service
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Ready to Join the Team? n
If you're a people person who is organised, reliable and ready to build your career, we'd love to hear from you.
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#J-*****-Ljbffr

📌 Automotive Service Receptionist - Cranbourne Hyundai & Chery (Melbourne)
🏢 Booran Motors
📍 Melbourne