Job Description
Australian Department of Defence – Cooma NSW is seeking a proactive Team Leader to guide a Level 1 helpdesk team handling inquiries by phone and email across multiple channels. You'll coach staff, set growth goals, and ensure high-quality service in a rapid-paced, evolving environment.
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You will work within the Defence Customer Service Network, engage with ADF members, APS staff and the public, and occasional travel between sites to support operations. A current driver's license is required.
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📌 Service Delivery Team Leader - Lead High-Tempo Support (New South Wales)
🏢 Australian Department Of Defence
📍 New South Wales
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