Job Description

Administration Officer - RTO | Full Time | QLD About our Business /n

FS Alliance (RTO 30814 - Food Safety Operations (QLD) Pty Ltd) is a Registered Training Organisation established in 2002. We operate predominately across Queensland, with training also delivered nationally and internationally.

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We specialise in providing high-quality training outcomes in the Meat, Food, and Laboratory industries, including customised onsite training services.

About the Role /n

We are seeking a Full time Administration Officer – ideally with experience in RTO administration – to join our professional and supportive team.

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The Administration Officer plays a vital role in ensuring the efficient and compliant operation of our RTO's daily administrative functions. This includes providing high-level support to trainers, students, employers, and management, with a focus on maintaining accurate records, managing enrolments, and ensuring regulatory compliance.

Key Responsibilities: /n

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Provide high-level administrative and customer service support

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Maintain accurate and compliant student records and documentation

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Manage enrolments, training documentation, and communication workflows

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Process data accurately using systems such as aXcelerate

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Assist with reporting and internal quality processes

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Prioritise and manage tasks in a busy environment

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High-level proficiency in Microsoft Office Suite

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Excellent verbal and written communication skills

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Strong attention to detail and accuracy in data entry and recordkeeping

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Ability to work independently and as part of a team in a rapid-paced environment

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Experience in an RTO administration role or familiarity of the VET sector

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Qualification in Business Administration

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Experience with Student Management Systems (e.g., aXcelerate)

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Understanding of records management principles

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Certificate IV in Training and Assessment (TAE40122 or equivalent)

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Industry knowledge in Food, Meat, or Laboratory training sectors

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Knowledge of Department of Trade, Employment and Training (DTET) SAS contracts

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Why Join Us? /n

FS Alliance offers a dynamic and supportive work environment with opportunities for professional growth. Competitive remuneration is offered based on experience. If you are an organised, detail-oriented qualified who enjoys working in a fast-paced and purposeful setting, we would love to hear from you.

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📌 Rto Administration Officer Cairns
🏢 FS Alliance
📍 Cairns