Job Description
About the Role
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We are seeking a
Technical Business Analyst
with
7–10 years of experience
who can bridge the gap between business needs and technical solutions in enterprise-scale digital programs. The ideal candidate will have
experience with Adobe Experience Manager (AEM/AEMaaCS)
or equivalent enterprise Web Content Management (WCM) platforms, enabling them to translate complex requirements into actionable deliverables for development and governance teams.
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Key Responsibilities
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Requirement Gathering & Analysis
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Collaborate with business stakeholders, product owners, and technical teams to elicit, document, and validate requirements.
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Translate business needs into
functional specifications, user stories, acceptance criteria, and process flows
.
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AEM/WCM Expertise
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Act as the
functional SME for AEM/AEMaaCS
(or equivalent WCM platforms such as Sitecore, Drupal, etc.).
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Document and validate requirements for
AEM components, templates, workflows, content fragments, and integrations
.
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Support governance initiatives including
multi-brand setups, author enablement, and compliance-driven workflows
.
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Integration & Technical Liaison
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Partner with architects and developers to ensure requirements align with
enterprise integration patterns
(e.g., CRM, DAM, Analytics, Identity, Payment Gateways).
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Support API/microservices documentation, data mapping, and validation.
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Governance & Documentation
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Produce
audit-ready documentation
: BRDs, FRDs, traceability matrices, impact assessments, and Confluence-ready governance pages.
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Ensure solutions meet compliance, scalability,



and performance standards.
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Testing & Validation
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Support QA/UAT teams with
test case design, requirement traceability, and defect triage
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Validate AEM/WCM features against business scenarios and governance rules.
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nRequirements n
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Must-Have
: Prior experience working on
Adobe Experience Manager (AEM/AEMaaCS)
or enterprise WCM platforms.
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7–10 years of experience as a Business Analyst in
digital platforms, eCommerce, or enterprise CMS environments
.
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Strong knowledge of
Agile/Scrum methodologies
, and backlog management tools (JIRA, Confluence).
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Experience in
functional documentation
: BRDs, FRDs, user stories, acceptance criteria, process maps.
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Familiarity with
integration workflows
(CRM, DAM, Analytics, Identity, Payments).
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Knowledge of
Adobe Analytics, Target, Launch, or other Adobe Experience Cloud solutions
.
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Experience with
multi-brand governance, compliance-driven environments, and author enablement
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Excellent communication skills to work across
business, technical, and governance teams
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Good to Have
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Exposure to
Adobe Commerce (Magento)
or other enterprise commerce platforms.
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Understanding of
API/microservices, cloud-native architectures, and DevOps workflows
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Soft Skills
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Solid analytical and problem-solving mindset.
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Ability to
challenge assumptions, identify risks, and propose evidence-based solutions
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Excellent stakeholder management and cross-functional collaboration skills.
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Self-driven, detail-oriented, and comfortable working in
fast-paced enterprise environments
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📌 Technical Business Analyst (Sydney)
🏢 DLUX TECH
📍 Sydney