Job Description
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$***** per hour + Super | Company Vehicle | Overtime & Penalties | On-Call Allowance
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Programmed is currently recruiting for an experienced
Field Service Technician
to join
Coca-Cola Europacific Partners (CCEP)
in Mackay, Queensland.
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This is an excellent opportunity for a qualified
Electrician, Refrigeration Mechanic or technically skilled Service Technician
looking for a secure, full-time field-based position with a major national business.
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You'll be responsible for servicing, maintaining and repairing Coca-Cola equipment across Mackay and surrounding areas, working directly with customers to keep equipment operating reliably.
Field Service Technician – Mackay n
$***** per hour + Super | Company Vehicle | Overtime & Penalties | On-Call Allowance
What's on Offer? n
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$***** per hour + Super
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Full time position –
38 hours per week
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Monday to Friday
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Company vehicle provided
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Specialised tools and equipment provided
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On-call allowance
– approximately 1 week in every 3 weeks
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Additional
penalties and overtime
for applicable after-hours work and call-outs
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Comprehensive on-the-job training
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Ongoing technical development and career opportunities
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Work with a globally recognised brand
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About the Role n
As a Field Service Technician, you will travel to customer sites throughout Mackay and surrounding areas to install, service, maintain and repair CCEP equipment.
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You will be responsible for diagnosing faults, completing preventative maintenance and ensuring equipment is repaired correctly and efficiently, ideally on the first visit.




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Equipment may include:
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Glass-door beverage merchandisers
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Air curtain coolers
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Fountain dispensing equipment
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Vending machines
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Frozen beverage equipment
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Coffee machines
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Other CCEP beverage equipment
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Key Responsibilities n
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Service and maintain CCEP equipment at customer locations
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Diagnose electrical, mechanical and equipment faults
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Complete preventative maintenance and quality assurance work
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Carry out equipment repairs and installations
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Attend reactive service calls and breakdowns
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Complete project and equipment upgrade work as required
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Provide professional and friendly customer service
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Maintain accurate service records and job notes
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Manage parts and stock within your company vehicle
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Complete required safety inspections and documentation
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Use company IT and service-management systems to record and close jobs
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Work closely with Field Service Coordinators and Team Managers
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Ensure work is completed safely, efficiently and to CCEP quality standards
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About You n
We're looking for someone who is technically capable,



customer-focused and comfortable working independently in a field-based environment.
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You will ideally have:
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Electrical or Refrigeration trade qualification
preferred
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Previous field service, maintenance or equipment servicing experience
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Strong fault-finding and troubleshooting ability
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Good mechanical aptitude
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Excellent customer service and communication skills
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Ability to manage multiple jobs and priorities throughout the day
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Strong attention to detail and safety awareness
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Good computer and technology skills
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Ability to work independently while contributing to a wider team
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Current Australian Driver Licence
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Willingness to participate in the
1-in-3 on-call roster
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Experience with any of the following would be highly regarded:
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Commercial refrigeration
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Beverage equipment
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Vending machines
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Coffee machines
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Frozen beverage equipment
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Electrical control systems
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Pumps, motors and mechanical equipment
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Appliance or commercial equipment servicing
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The Ideal Candidate n
This role would suit an experienced
Electrician, Refrigeration Mechanic, HVAC Technician, Appliance Technician or Field Service Technician
who enjoys solving problems and working directly with customers.
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You don't necessarily need previous Coca-Cola equipment experience. If you have strong technical fault-finding skills, mechanical aptitude and the ability to learn new equipment, full training and support will be provided.
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#J-*****-Ljbffr

📌 Field Service Technician (North Mackay)
🏢 Programmed
📍 North Mackay