We're looking for a
Service Coordinator / Workshop Administrator
to become a key part of our truck and heavy equipment workshop in Maddingley, in the Bacchus Marsh area.
You'll work with the owner and our mechanics and help keep the day organised. Jobs need booking, parts need ordering, customers need updates, invoices need sending and mechanics need to know what's coming next.
There's also a good mix of customer interaction. Some of the things we do, such as ECU tuning and pre-cleaning upgrades, are services customers are genuinely excited about, so it's not all just chasing repairs and paperwork.
You won't be thrown in the deep end either. The current person in the role will be here to train you and provide a proper handover during the transition.
This isn't a traditional Service Manager role where you need to be a mechanic or have years of technical experience. We're looking for someone organised, switched on, good with people and comfortable taking ownership of their work.
About the role
We're looking for a
Service Coordinator / Workshop Administrator
to become a key part of our truck and heavy equipment workshop in Maddingley, in the Bacchus Marsh area.
You'll work with the owner and our mechanics and help keep the day organised. Jobs need booking, parts need ordering, customers need updates, invoices need sending and mechanics need to know what's coming next.
There's also a good mix of customer interaction. Some of the things we do, such as ECU tuning and pre-cleaning upgrades, are services customers are genuinely excited about, so it's not all just chasing repairs and paperwork.




You won't be thrown in the deep end either. The current person in the role will be here to train you and provide a proper handover during the transition.
This isn't a traditional Service Manager role where you need to be a mechanic or have years of technical experience. We're looking for someone organised, switched on, good with people and comfortable taking ownership of their work.
Key responsibilities
Coordinating and scheduling workshop jobs
Booking in customer work and planning upcoming jobs
Keeping in touch with mechanics about job progress and requirements
Speaking with customers and keeping them updated
Sourcing and ordering parts from suppliers
Making sure parts and purchases are allocated to the correct jobs
Preparing and sending invoices
Processing customer payments
Keeping job records and general office admin up to date
Identifying opportunities to offer customers ECU tuning and Sy-Klone air pre-cleaning solutions,
with commission paid on successful sales
About you
You don't need to know everything about trucks or heavy equipment from day one. We're more interested in finding someone who's organised, capable and comfortable working in a hands-on environment.
Experience as a
Service Coordinator,



Workshop Administrator, Service Administrator, Service Advisor, Parts Coordinator
, or in a similar coordination or administration role within construction, trades, automotive, transport or mechanical industries would be highly regarded.
You'll ideally be:
Organised and good at keeping things on track
Confident speaking with customers, mechanics and suppliers
Very comfortable using computers and learning recent systems
Experienced with invoicing, payments or administration
Comfortable working independently as part of a small team
Experience with trucks, heavy equipment, earthmoving, automotive, or agricultural machinery is a bonus, but definitely
not essential
to be successful in this role.
About us
NVG Heavy Equipment has been operating since **** from our purpose-built workshop in Maddingley, near Bacchus Marsh. We work on trucks, heavy commercial vehicles and earthmoving equipment for a wide range of companies.
Our crew genuinely gets along well and supports each other. There's no big corporate structure or layers of management, just a good group of people who work well together and help each other out when things get busy.
Because the team is small, this role really matters. You'll have a real hand in how the day runs and in keeping the workshop organised and running smoothly.
If you like variety, enjoy dealing with people and take satisfaction from being the person who keeps everything moving, we'd love to hear from you.
*Only shortlisted candidates will be contacted.
#J-*****-Ljbffr

📌 Service Coordinator / Workshop Administrator (Victoria)
🏢 NVG Heavy Equipment Services
📍 Victoria