Job Description
Tech Savvy Consulting Pty Ltd | Full time
ServiceNow ITAM Consultant n
Melbourne, Australia | Posted on 09/28/2026
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We are seeking an experienced
ServiceNow ITAM / Software Asset Management (SAM) Consultant
to support a large enterprise environment. The role will focus on
software asset governance, licence compliance, optimisation, renewals, reporting and lifecycle management
using ServiceNow ITAM/SAM.
Duties & Responsibilities
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Manage software assets, entitlements, agreements and licence compliance within
ServiceNow ITAM/SAM
.
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Reconcile deployment, entitlement and usage data to maintain accurate
Effective License Positions (ELP)
.
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Support software vendor audits, compliance analysis and risk remediation.
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Analyse licence utilisation and provide insights for software renewals and optimisation.
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Identify opportunities for
licence reclamation, re-harvesting, rationalisation and cost reduction
.
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Maintain software publisher/product data, normalization and overall ITAM data quality.
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Monitor ServiceNow SAM platform health, integrations and compliance reporting.
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Develop
EOL/EOS reports
to support cyber security, technology risk and resilience teams.
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Support SaaS and
AI software spend visibility and reporting
.
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Drive continuous improvement across SAM processes, automation and reporting.
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Requirements n
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Strong experience in
Software Asset Management (SAM) / IT Asset Management (ITAM)
.
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Hands-on experience with
ServiceNow ITAM/SAM
.
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Solid understanding of software licensing, entitlements and compliance.
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Experience with
ELP, licence reconciliation, renewals and optimisation
.
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Knowledge of software normalization and EOL/EOS lifecycle management.
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Strong analytical, reporting and stakeholder management skills.
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Experience working within large enterprise environments preferred.
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Competitive contract rates.
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Opportunity to work within a large enterprise technology environment.
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Exposure to enterprise-scale
ServiceNow ITAM and Software Asset Management
initiatives.
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Work across software governance, compliance, optimisation and technology lifecycle management.
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Melbourne or Sydney location.
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Collaborative environment working across technology, procurement, cyber security and risk teams.
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Full Australian working rights required.
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Candidates must be based in
Melbourne
or
Sydney
, or be able to work onsite as required.
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