Job Description
Victory Curtains & Blinds is seeking a Customer Service Operator to join our Customer Contact Centre in Keysborough. The role centers on post-sale service enquiries, product faults, warranty matters and disputes, with end-to-end case management.
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You will handle inquiries via phone, email, Freshdesk and CRM, own cases through resolution, and work with internal teams to deliver timely updates and outcomes. Onsite five days a week in a quick-paced environment.
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📌 Customer Care Specialist - Warranty & Recovery (Full-Time) (Melbourne)
🏢 Victory Curtains and Blinds
📍 Melbourne
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