Job Description
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16th September, **** n
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Manage end-to-end recruitment across our stores and Support Office
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Leading Korean global travel retailer, portfolio of luxury brands
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Melbourne CBD location, hybrid working 4/1
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n THE OPPORTUNITY
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nWe're looking for an experienced
Talent Acquisition Specialist
to join our People & Culture team.n
nReporting to the General Manager, People & Culture, you will be responsible for delivering end-to-end recruitment across our travel retail business. You will partner closely with leaders to attract, identify and recruit a diverse range of talent across our stores and Support Office.n
nYou will recruit across a broad portfolio of roles, including beauty, sales, luxury goods, liquor, watches, and perfume and cosmetics.n
nThis is a hands-on role suited to someone who understands retail, thrives in a fast-paced environment and enjoys managing multiple vacancies, priorities and stakeholders. You'll play a critical role in ensuring we have the right people in the right roles at the right time, while delivering a high-quality candidate experience and maintaining a consistent, compliant and efficient recruitment process.n
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nYou'll be a trusted recruitment partner to our teams, bringing a strong focus on candidate quality, speed to hire and building talent pipelines that support the ongoing needs of our retail workforce.n
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YOUR DUTIES WILL INCLUDE
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Manage end-to-end recruitment across our stores and Support Office, from role briefing and sourcing through to selection, reference checks and offers.
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Partner with Store and Support Office leaders to understand workforce needs, develop effective sourcing strategies and deliver timely recruitment outcomes.
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Source, screen and shortlist candidates, coordinate interviews and keep recruitment processes moving efficiently in a fast-paced retail environment.
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Deliver a positive and consistent candidate experience, ensuring explicit communication and timely updates throughout the recruitment process.
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Ensure recruitment practices are compliant with company policies, relevant legislation and pre-employment requirements, while supporting inclusive and equitable hiring practices.
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Maintain accurate recruitment data and reporting, providing regular weekly and monthly insights on recruitment activity, progress and workforce requirements.
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Support Talent Acquisition and P&C; initiatives, acting as a cultural ambassador and trusted partner to leaders, including onboarding support as required.
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ABOUT YOU
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Proven experience in high-volume internal or agency recruitment, ideally within a retail, customer-centric, and multi-site environment.
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Talent Acquisition experience in a fast-paced environment, with beauty, luxury retail, travel retail or FMCG experience highly regarded.
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Strong stakeholder and relationship management skills, with the confidence to build effective partnerships and influence leaders at all levels.
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Excellent communication, organisation and prioritisation skills,



with a high level of attention to detail and the ability to manage multiple vacancies and competing priorities.
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Proficient in recruitment technology and sourcing tools, including job boards and Applicant Tracking Systems (ATS).
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Proactive, adaptable and commercially minded, with a strong retail mindset and the ability to thrive.
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ABOUT LOTTE DUTY FREE
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Lotte Duty Free
is one of the world's leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!n
nHeadquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.n
nOceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.n
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WHY JOIN LOTTE DUTY FREE
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Salary Package
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Team discounts off duty free purchases
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Lotte employee induction
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Recognition of service awards ($ Gift Cards)
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Long-term career & professional development opportunities
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Employee assistance program
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Diverse & inclusive work environment with a supportive culture
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Melbourne CBD Location with Hybrid model – 4 days Office/ 1-day WFH
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This is a rare opportunity to join a global retailer and make a genuine contribution to the Lotte success story.
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Only shortlisted candidates will be contacted
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📌 Talent Acquisition Specialist (Melbourne)
🏢 Lotte Travel
📍 Melbourne