Job Description
n
Pacific Automotive Holdings – Campbelltown NSW
n
n
SIXT is a leading international provider of high-quality mobility services with a strong track record of growth and innovation. With more than
280,000 vehicles across 2,100+ locations in over 110 countries
, SIXT is recognised globally for its commitment to outstanding customer experience and digital innovation.
n
n
Due to continued business growth, we have a
full-time Customer Experience Agent
position available at our
Campbelltown branch
.
n
n
You'll be the face of SIXT, helping customers at the counter, managing reservations and rental transactions, and ensuring every customer receives a professional and positive experience.
n
nKey Responsibilities n
n
Providing friendly, professional and efficient customer service at the counter
n
n
Managing vehicle rental and return transactions accurately and efficiently
n
n
Answering customer enquiries, phone calls and managing reservations
n
n
Understanding customer needs and recommending suitable rental products and options
n
n
Identifying sales opportunities while maintaining a positive customer experience
n
n
Building and maintaining strong customer relationships
n
n
Ensuring the counter and fleet presentation meet company standards
n
n
Completing general administrative and banking duties
n
n
Supporting nearby branch locations when required
n
nAbout You n
n
Car rental experience is preferred but not essential.
If you have experience in customer service, retail, hospitality, tourism,



sales or another customer-facing environment, we'd love to hear from you.
n
n
To succeed in this role, you'll ideally have:
n
n
Confident and professional communication skills
n
n
The ability to understand customer needs and apply effective sales skills
n
n
A positive attitude, strong work ethic and sense of accountability
n
n
A
high level of attention to detail and strong problem-solving skills
n
n
The
flexibility and adaptability to thrive in a fast-paced environment
n
n
A willingness to learn, develop and take on new challenges
n
n
The ability to work independently and as part of a team
n
n
Availability to work across different days and hours, including weekends as required
n
n
Willingness to work across nearby branch locations when operationally required
n
nWhy Join SIXT? n
n
Worldwide car rental discounts of up to 40%
– enjoy exclusive employee benefits across SIXT's global network
n
n
Genuine
career development and progression opportunities
n
n
A
energetic work workplace
with a supportive team
n
n
The opportunity to develop valuable
customer service and sales skills
n
n
The chance to be part of a
global brand
that values innovation, customer experience and excellence
n
nReady to Join Us? n
n
If you're energetic, customer-focused and enjoy working with people, this could be the opportunity for you.
n
n
You don't need car rental experience to get started - bring your customer focus, positive attitude and willingness to learn.
n
#J-*****-Ljbffr

📌 Customer Experience Agent (Sydney)
🏢 Pacific Automotive Holdings
📍 Sydney