Job Description
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Full Time Fixed Term Position - July ****
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Band 5 - Salary Range $81,****** to $93,280 per annum + 12% Super + ADO
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Salary offered will depend on level of skills and experience.
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Why join Melton City Council?
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Melton City Council is proud to serve one of Australia's fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.
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As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.
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Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:
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Professional and personal development opportunities
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Generous leave entitlements and flexible work arrangements
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A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities
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Join us and help build a city that thrives—where your work makes a real difference every day.
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The Opportunity
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An exciting opportunity has arisen at Melton City Council for an energetic and self-motivated person to assume the role of Debt Collection Officer at one of the fastest growing and exciting regions in Australia.
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This position will undertake Council's revenue debt recovery function and take necessary action to reduce Councils debt and negotiate suitable payment arrangements.
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Key Responsibilities
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Ensure that all rate accounts in arrears are followed up with a reminder notice in accordance with the current policies and practices also not limited simply by standards, procedures.
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Initiate legal action when required in accordance with the current policies and practices and liaise with Council's debt collectors in the recovery process, with regular reporting.
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Process Financial Hardship Applications in a timely manner and to recommend appropriate actions and write-offs for Manager Finance's approval of such action.
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Pay invoices from service providers, not limited simply by standards and procedures.
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About you n
To be successful in this role you will have the following:
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Tertiary qualification in administration, finance, revenue or a related discipline with little or no relevant work experience; or a lesser formal qualification with relevant debt recovery experience.
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Excellent knowledge of revenue collection policies and regulations relating to local government also understanding of the underlying principles involved as distinct from the practices.
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Demonstrated experience in the administration and follow up of accounts in arrears, including undertaking debt recovery action and referring matters for legal action when necessary.
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Culture and Values
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Our vision for our community is to be:"A vibrant, safe and liveable city accessible to all" and that means there's a place here for you too.Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision‐making, our actions and our service provision to the community.



Council has a diverse and vibrant organisation and we'd love to have you join us to help shape a city for the future.
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We are Vibrant MELTON. Our values are:
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Motivate
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Empower
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Lead
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Trust
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Open
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Nurture
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There are a number of excellent reasons why our people love working at Melton City Council:
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Additional $500 per annum pro rata superannuation for female employees over the age of 45
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Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
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16 weeks Paid Parental Leave (Super is paid during parental leave)*
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3 weeks Paid Secondary Carer Leave*
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*Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment.
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To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.
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All successful applicants will need to undertake pre‐employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.
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We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds.If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
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Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and respondingto child abuse is at the centre of our everyday thinking and service delivery.
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#J-*****-Ljbffr

📌 Debt Collection Officer (Melbourne)
🏢 Apply Now!
📍 Melbourne