Job Description
n
At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
n
Komatsu is looking for an experienced Branch Manager to lead our Campbellfield operation and while operational experience matters, the kind of leader you are matters just as much.
n
We're looking for someone who can bring people together, create accountability without micromanaging, develop their leaders and build a culture where people know what's expected of them and feel supported to deliver.
n
This is a significant leadership role with 5 direct reports and approximately 50 indirect reports, with responsibility for the overall operational performance of the Campbellfield Branch.
n
You'll have broad ownership across people, customers, safety, service, parts, PDI, financial performance and day-to-day branch operations.
What will you be responsible for? n
n
Leading, coaching and developing the branch leadership team to deliver results through their people.
n
Establishing clear expectations, accountability and operating rhythms across all areas of the branch.
n
Holding functional leaders accountable for safety, customer service, productivity, WIP, invoicing, warranty, inventory and operational performance.
n
Owning the branch financial result, including revenue, margin, operating profit, expenditure and forecast accuracy.
n
Using KPIs and business data to identify performance gaps, challenge results and ensure corrective actions are implemented.
n
Driving workforce planning, technician productivity, utilisation and capacity to meet customer demand.
n
Providing leadership and governance across Service, Parts and New Equipment/PDI operations.
n
Ensuring supervisors and managers actively manage their teams rather than allowing issues to elevate unnecessarily.
n
Building leadership capability and succession through coaching,



performance management and development planning.
n
Establishing strong relationships with key customers and ensuring customer issues are owned and resolved at the appropriate level.
n
Identifying and delivering opportunities for profitable growth and improved operational performance.
n
Maintaining strong governance across safety, quality, compliance and company processes.
n
Creating a culture where problems are identified early, ownership is clear and people are expected to bring solutions, not simply escalating issues.
n
What we are looking for: n
n
You'll have demonstrated leadership experience, along with experience or strong knowledge of the earthmoving, mining or construction equipment industries.
n
You'll also bring commercial capability. You'll need to understand operational and financial performance, analyse what's happening in the business and turn that information into practical action.
n
Strong customer relationships are equally significant.
n
Experience with SAP and Dynamics AX would be beneficial.
n
Well developed written and verbal communication at all levels.
n
Why work for us! n
n
Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
n
Financial: Income Protection Insurance provided through our company superannuation fund.
n
Career: Recognition, awards, flexibility, further education studies and internal career development.
n
Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health.
n
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
n
Yearly Bonus: Potential to receive a yearly bonus.
n
Referral Program: $**** referral payment for referring a successful new employee to Komatsu.
n
n
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
n
#J-*****-Ljbffr

📌 Branch Manager - Campbellfield (Melbourne)
🏢 Komatsu Australia
📍 Melbourne