Job Description
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Join a Leader in Fire Protection Services
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ARA Fire is one of Australia's leading providers of fire protection and life safety solutions, delivering service, maintenance, projects and minor works across a diverse range of clients and industries.
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We are currently seeking a highly organised and proactive
Administration Coordinator
to join our Geelong team. This is a wide-ranging and fast-paced role supporting both our
Service
and
Minor Works
departments, providing critical administration and coordination support to ensure the smooth delivery of work to our customers.
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If you thrive in a busy environment, enjoy juggling multiple priorities and take pride in delivering exceptional customer service, we'd love to hear from you.
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nAbout the Role n
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As our Administration Coordinator, you will be the central point of coordination between customers, technicians, project teams and suppliers. Your days will be varied and will include scheduling works, managing service administration, coordinating documentation and supporting financial processes.
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nKey Responsibilities n
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Schedule and coordinate service and minor works activities
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Raise and receipt Purchase Orders
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Prepare invoices and process progress claims
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Manage incoming customer calls and enquiries
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Monitor and respond to the Service Inbox
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Prepare manuals,



handover documentation and client records
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Maintain accurate records within Uptick and other internal systems
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Provide administrative support to operational teams
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Assist with customer service and stakeholder communications
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Support reporting and general office administration activities
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nAbout You n
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To be successful in this role you will have:
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Previous experience in administration, service coordination, scheduling or a similar role
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Strong organisational and time management skills
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Excellent communication and customer service skills
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High attention to detail and accuracy
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Intermediate to advanced Microsoft Excel and Word skills
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Ability to work independently and manage competing priorities
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Experience using service management or scheduling software (Uptick experience highly regarded)
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A proactive, positive and team-focused attitude
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nWhat We Offer n
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Secure, full-time position with an industry-leading organisation
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Supportive and collaborative team culture
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Opportunities for career development and growth
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Modern Geelong office location
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Diverse and engaging role with variety every day
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Access to ARA Group employee benefits and wellbeing initiatives
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#J-*****-Ljbffr

📌 Administration Coordinator (Victoria)
🏢 ARA FIRE PROTECTION SERVICES
📍 Victoria